Associate Resettlement Case Worker At UN High Commissioner for Refugees

Protection Officer (RSD) at UN High Commissioner for Refugees

UNHCR, the UN Refugee Agency, is offering a UNOPS position within the Resettlement Unit in our Country Office Kenya.

Title: Associate Resettlement Case Worker

Duty Station: Sub-Office Dadaab

Duration: Initial period until 31 Dec 2022

Contract Type: UNOPS International ICA -1 (equivalent to P2)

Closing date: 04 April 2022

Start date: immediately

Organizational context

Refugees in Kenya are primarily identified for resettlement due to protection needs in line with the resettlement criteria in the Resettlement Handbook. In Dadaab, refugees are identified for resettlement through internal and external referrals and the office is looking into the use of a new tool to identify those refugees most in need of resettlement. The United States receives the largest percentage of resettlement submissions; over 90%. Canada and Norway also receive cases from the Kenya operation. In 2022, selection missions from various countries are planned.

Duties and responsibilities

Under the direct supervision of the Resettlement & CP Officer at the UNHCR Sub Office in Dadaab, the UNOPS IICA 1 will:

• Interview refugees, undertake necessary action / assessments to finalise the resettlement assessment, including, refugee status determinations and complete RRFs for cases deemed by the office to meet the resettlement criteria;

• Complete Resettlement Referral Forms (RRFs) to meet agreed targets in Dadaab. The consultant is expected to complete 6 RRFs per week or a NFF in lieu of an RRF when and if the case interviewed is recommended for closure;

• Liaise with other functional units with UNHCR and partner agencies to ensure necessary action is taken / assessments made to finalise documentation on resettlement submissions;

• Actively participate in expedited resettlement verification and quality assurance/review activities if requested by the supervisor;

• Fulfil other resettlement related duties as directed by the supervisor; and Support complementary pathways activities.

Related UN Jobs In Africa

  1. Digitalizing Environment and Emergencies Training At United Nations
  2. Senior Humanitarian Affairs Officer, P5 At UN Office for the Coordination of Humanitarian Affairs
  3. Individual Consultant (6 months) At UN High Commissioner for Refugees
  4. Women Philanthropy Fundraising Consultant, Home-based At UN High Commissioner for Refugees

Essential minimum qualifications and professional experience required

a. Education

· university degree in relevant area (e.g. international law / refugee law, political science, social sciences – preferably in social work etc.) thorough understanding of the principles of refugee law and UNHCR’s mandate;

· 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 years relevant experience with Doctorate degree

b. Work Experience


• Minimum 3 years relevant work experience with 1 year of professional experience in ; Assisting refugees in a resettlement context, case advocacy, assisting with family reunification, identifying resettlement needs, preparing resettlement referrals/submissions etc. – required.

• Professional experience in the area of refugee law or advocacy on behalf of refugees – required;

• Professional experience writing detailed submissions on complex issues related to refugee law or refugee matters – desirable;

• Experience conducting refugee status determinations and resettlement assessments – required;

• Experience drafting resettlement submissions – required;.

Competencies: –

Fluency in English language, strong drafting skills – required.

• Knowledge of and/or preparedness to become familiar with and abide by UNHCR’s principles, code of conduct and humanitarian goals – required.

• Knowledge of the international legal framework governing refugees, asylum seekers, internally displaced persons and statelessness – required.

• Knowledge of UNHCR guidelines on refugee status determination / resettlement. – desirable;

• Awareness of gender issues – required.

• Knowledge of rights and community-based approach to identify and respond to specific needs – desirable.

• Awareness of the importance of preventing fraud – required.

• Awareness of ways to mitigate risks – desirable.

• Respect for diversity. Ability to work in a multicultural environment. Adherence to the principles of transparency, confidentiality and fair treatment of refugees – required.

• Excellent interviewing and counselling skills – required;

• Ability to conduct assessments and identify protection risks of individuals and groups – desirable;

• Strong interpersonal skills and ability to work effectively in teams – desirable;

• Ability to work in stressful situations and in hardship locations – desirable;

• International/field experience – particularly with NGOs or UN agencies working with refugees in countries of refuge – highly desirable.

• Working knowledge of ProGres – essential.**


The successful candidate will be based within the team in Dadaab, Kenya.


This position is for an initial period until 31 Dec 2022. It is a full-time role with working hours starting from 8.30am to 5pm Monday to Friday (40 hours per week).

How to apply

To learn more and apply, please visit

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).


Related UN Jobs In Africa