BUSINESS PROCESS MANAGER at Farsight Africa Group


CHANGE AND COMMUNICATION LEAD At Farsight Africa Group

JOB TITLE: BUSINESS PROCESS MANAGER

DEPARTMENT: PUBLIC FINANCE

REPORTING TO: PUBLIC FINANCE MANAGER

BASED AT: SOMALIA

ABOUT FARSIGHT GROUP:

Farsight Africa Group is a leading full-service Pan-African communications company that delivers public finance management services and impactful solutions to companies, governments, development organizations and individuals across East Africa.

Farsight Africa Group has established a reputation in the marketplace for working in complex and challenging environments that demand a comprehensive understanding of local cultures, indigenous communication practices and relationships with stakeholders at both the grassroots and national level.

DUTIES & RESPONSIBILITIES:

  • Evaluating existing Public Tax and Financial Administration processes.
  • Determining and outlining system process improvements.
  • Coordinating system process improvement strategies with internal and external stakeholders.
  • Overseeing all aspects related to the implementation stages of Tax and Administration process improvement initiatives.
  • Analysing and monitoring implemented changes to the processes and making adjustments as needed.
  • Lead the redesigned workshop processes.
  • Providing process / functional / template solution knowledge and expertise for the Project
  • Maintaining the process definitions for the Project
  • Safeguarding the design principles of the processes
  • Ensuring that the process and solution design / build accurately reflects the Project specification;
  • Owning the template solution (processes and system) design;
  • Approval of all functional specifications
  • Ensure the correct setup, design & execution (running where necessary) localisation/fit gap workshops for rollouts;
  • Analysing requirements coming from localisation/fit gap and initiate and sponsor any change requests where relevant;
  • Being a key member of “Decision Groups” for their accountable processes;
  • Proactively engaging/networking with key stakeholders for rollout on their accountable processes;
  • Guiding all programmes/projects on template processes / solutions and capability / gaps;
  • Completion/approval of all change requests to the template (processes/solution);
  • Where relevant, become the process lead in programmes / initiatives beyong primary transformation programme
  • Support business change impacts of the solution and how to manage readiness including learnings and best practice for implementation;

JOB REQUIREMENTS:

  • The Functional Lead, Business Processes should at-least a Master’s Degree in Business Administration, Accounting, Finance, Economics, ICT or any related field;
  • A minimum of ten (10) years’ business process re-design and / or re-engineering experience of the public sector organizations in a country setting;
  • A minimum of five (5) years’ experience in design, development, test processes and development of tax administration information systems;
  • Solid troubleshooting and analysis skills with attention to detail and quality;
  • Excellent writing and communication skills in English;
  • Knowledge of Somali language or ability to secure translation services is a plus; and
  • Strong interpersonal skills and the ability to communicate and work well with diverse cultures.
  • Position largely based in Somalia

PERSONAL ATTRIBUTES:

  • Solid troubleshooting and analysis skills with attention to detail and quality;
  • Excellent writing and communication skills in English;
  • Knowledge of Somali language or ability to secure translation services is a plus; and
  • Strong interpersonal skills and the ability to communicate and work well with diverse cultures.
Kindly send your application letter and CV to jobs@farsightafrica.com before 31st July 2022.

Applications shall be reviewed on a rolling basis until the right candidate has been selected.

 

More Information

  • Job City Kenya, Somalia
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