Change Management Training Consultant at HIAS Refugee Trust of Kenya

Legal Protection Program Manager at HIAS Refugee Trust of Kenya

GBV Prevention Training Consultant- Change Management

Terms of Reference

A consultancy agreement to train HIAS Kenya staff on Change management process and Safe use of technology in supporting GBV survivors in Nairobi.

Program: Gender & Gender Based Violence

Location: Nairobi, Kenya


HIAS is a global Jewish not-for-profit organization that stands for a world in which displaced persons attain full potential and contribute to society through sustained legal, social, and systematic change, attaining legal status, exercising social and economic rights and rebuilding their lives. HIAS’ operation in Kenya was established in 2002 with the mission to serve the most vulnerable refugees through community based legal protection, Mental Health and Psycho Social-Support (MHPSS), Economic Inclusion, Child Protection and provision of durable solutions.

Since the first case of COVID-19 was reported in Kenya, on March 13th 2020, the government put in place measures to limit the spread of the disease and this negatively impacted vulnerable groups including refugees. At the same time, existing inequalities are exacerbated in any crisis, and women, girls, and other vulnerable populations are at increased risk of gender‐based violence (GBV) and intimate partner violence (IPV), other safety/security threats, and denial of movements, rights, or services. As reported by Kenya’s National Council on Administration of Justice[1], since the start of COVID-19, there has been a significant spike in sexual offences in many parts of the country and in some cases, the perpetrators are close relatives, guardians and/or persons living with the victims. These increased protection risks make the availability of specialized EVAW/G programming more important than ever.

With funding from United Nations Trust Fund (UNTF) for ending violence against women and girls (EVAW/G), this project, Community Based Prevention of Violence Against Refugee Women and Girls in Nairobi, being implemented by HIAS Refugee Trust of Kenya (also known as HIAS Kenya), over a period of 17 months. The project seeks to support mechanisms that improve institutional resilience to crises including COVID-19, mitigate the impact of lack of capacity to safely implement EVAW/G projects, strengthen HIAS EVAW/G response and increase its’ ability to address the priority needs of women and girls during and in the aftermath of the COVID-19 pandemic.

The project aims to contribute to refugee women and girls facing less interpersonal violence among the urban refugee population in Nairobi County by 2022.

The overall objective is for HIAS staff capacities to be strengthened to sustainably respond to the COVID-19 pandemic and other crises while maintaining or adapting existing interventions to EVAW/G with a focus on the most vulnerable women and girls.


The purpose for the consultancy is to support HIAS Kenya to achieve the following:

  1. HIAS staff have increased knowledge and capacity in change management processes and problem-solving skills
  2. Enhance HIAS staff capacity in advocacy and prevention of VAWG.
  3. Equip HIAS staff with skills on safe use of new approaches and technologies in remote service delivery to survivors, safe and ethical remote data collection and change management skills that support adaptive and responsive problem solving.
  4. Strengthen HIAS staff capacity on remote service delivery to vulnerable women and girls and how to enhance safety of staff when responding and preventing VAWG.


In close co-ordination with HIAS, the consultant will implement the following tasks:

  1. Design the training:
    1. Develop the training content for 6 staff webinars to be delivered through interactive activities, methodologies, and discussions.
    2. Draft the methodology and training/workshop schedule and submit to HIAS for review and approval;
    3. Finalize the methodology and training/workshop schedule as approved by HIAS;
    4. A work-plan on how the consultancy will be executed.
  2. Conduct 6 staff trainings/webinars.
    1. Conduct the training/workshop; based on the approved methodology and training/workshop schedule,
    2. Conduct the evaluation of the training/workshop;
    3. Report on the trainings/workshops.

The 6 webinars shall be conducted remotely to ensure prevention of COVID-19 spread infection among participants and in accordance to the government guideline on social distancing


The following will be the expected deliverables and outputs of the consultancy:

  • Develop the training content for 6 staff webinars to be delivered.
  • Work plan for developing the training/workshops, including strategy and proposed methodologies.
  • Evaluation of the trainer/facilitator work, based on evaluation forms received from participants;
  • Successful facilitation of the training/workshop.
  • Technical advice and support to participants during the training/workshop
  • A complete final report on the implementation of the tasks after finishing the training/workshops.
  • Soft copies of all presentations and training notes.
  • Develop tools for measuring training outcomes e.g. pre and post-test questions.
  • HIAS has put in place mechanisms to improve institutional resilience to crises including COVID-19, that ensures the stability of projects and sustainability of the organization in the longer term.
  • HIAS has improved knowledge, skills and capacities to maintain or adapt EVAW/G interventions and reach the most vulnerable women and girls while responding to the impact of the COVID-19 pandemic or other crises.
  • The trainings enable HIAS staff and stakeholders to gain and apply new skills and knowledge, create an enabling environment for problem-solving skills and improve institutional resilience to crises including COVID-19, as they implement activities to support Prevention of Violence Against Refugee Women and Girls.

The consultant will be expected to have expertise to effectively achieve the expected outputs by:

  • Organizing 6 webinars which will be conducted at various times during project implementation.
  • Developing resources tailored appropriately to train HIAS staff and stakeholders; training should be participatory and empirical, and emphasize accountability of HIAS staff and partners to women and girls.


Ownership and copyright of all training materials – The consultant will submit all original documents to HIAS. The consultant shall not re-produce information of this exercise in any form (electronic, hard copies, etc.) to a third party without written permission from HIAS.


The overall consultancy is expected to take 30 days including the preparation phase, (sharing training agenda and content with HIAS team for reviews). The Consultant should be able to undertake some of the tasks concurrently to fit within the planned HIAS work plan and timeframe, without compromising the quality of work expected.



HIAS will be responsible for the following:

  • Coordination of all the training needs and tasks with the Consultant.
  • Provision of all the necessary technical and operational support required throughout the training process.
  • Provision of technical review of all training content.
  • Overseeing the coordination and set up of the remote trainings.

The Consultant will be responsible for the following:

  • Developing of training agenda including appropriate methodology for the training.
  • Reviewing existing information, preparing training outlines and objectives.
  • Facilitate 6 HIAS staff webinars on agreed content:

Note: – The consultant will undertake the assignment while strictly adhering to the Government of Kenya directives and guidelines on preventive measures against the COVID-19 pandemic.


  • A consultant with experience in remote capacity building on ending violence against women and girls while observing ethical consideration and cultural diversity.
  • Experience in training participants on protecting the rights of respondents including privacy and confidentiality during remote service delivery or data collection.
  • Must be experienced in training participants on collecting sensitive information and specifically data relating to VAWG.
  • Experience in providing capacity building on how to handle individuals in situations of risk of violence and how they can seek support.
  • Prior experience in developing participatory training and completing workshops/trainings.
  • Experience working in the humanitarian sector and with refugees in urban settings preferably in Kenya will be an added advantage.
  • Demonstrable knowledge and understanding of the GBV trends in Kenya especially during the COVID-19 pandemic.


Qualified and interested parties are asked to submit the following:

  • Letter of interest in submission of a proposal.
  • A detailed technical proposal, with budget, clearly demonstrating a thorough understanding of this ToR and including but not limited to the following;
    • Consultant/Company Profile
    • Demonstrated previous experience in similar assignments and qualifications outlined in this ToR. Please attach a previous training report where applicable.
    • Team composition and level of effort of each proposed team member (include CVs of each team member).

Please send your application, including a financial proposal for the training quoted in Kenya shillings and Curriculum Vitae of consultant(s) using the following link: please indicate the title Change Management training Consultant

Closing: 5.00PM on 13th June, 2022.

Applications not bearing the requirements highlighted in this advert will not be considered.

Note: Only shortlisted candidates will be contacted. Late applications will not be considered.

HRTK is an equal opportunity employer, does not charge candidates for recruitment and dissociates itself from any entity defrauding candidates.


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