Communications Coordinator – RRLI At Asylum Access

Asylum Access believes it’s time to put power back in the hands of people who have been forcibly displaced from their home countries.

Our unique combination of legal empowerment, policy advocacy and global systems change creates conditions in which refugees can live safely, move freely, work legally and go to school. By supporting refugees as they assert their rights, we help restore their power and agency. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity and autonomy, and empowers them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate to make human rights a reality for refugees throughout Africa, Asia and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

Project Description

The Resourcing Refugee Leadership Initiative (RRLI) is a six-organization strong global coalition dedicated to shifting power and resources to refugee-led organizations (RLOs). The initiative is

convened by Asylum Access, and includes 5 prominent RLOs around the world: Basmeh & Zeitooneh in Lebanon, Saint Andrew’s Refugee Services (StARS) in Egypt, Refugiados Unidos in Colombia, Refugees and Asylum Seekers Information Centre (RAIC) in Indonesia, and Young African Refugees for Integral Development (YARID) in Uganda. Together, the initiative aims to assist 45 RLOs to access 40 million USD across 10 countries in 5 years. We were the recent recipient of the USD 10 million Larsen Lam ICONIQ Impact Award, which has kickstarted the effort, and funded the administration of the project, including this position.

The RRLI coalition is hiring a five-person team (Project Lead, Finance Manager, Program Officer, Monitoring and Evaluation Manager, and Communications Coordinator) to manage implementation. This team will be accountable to the coalition, and will sit on the Asylum Access staff.

Position Description

The Communications Coordinator will assist the RRLI coalition as a key member of the implementation team. They manage both the writing and graphic design of social media, digital newsletters, e-blasts, and other projects as needed. The Communications Coordinator will also take a lead in working with external consultants to manage the website and brand redesign, ensuring our values are present in all external communications. Finally, the Communications Coordinator will ensure that all who contact RRLI get a timely answer.

Key Responsibilities

Social Media Content Production and Management

  • Create original content for social media, including Facebook, Twitter, Instagram and LinkedIn.
  • Manage regular posts on all platforms, maintaining a calendar as needed.
  • Answer comments, ensuring timely answers, especially to RLO leaders.
  • Enable and manage chat functions on various platforms in order to ensure RRLI is accessible and receptive.

Other Creative Content Production

  • Produce creative designs and written content for a wide variety of print and digital projects, including but not limited to digital newsletters, e-blasts, event collateral as needed, etc.
  • Stay current on design trends and bring in innovative ideas and fresh concepts to continually enhance RRLI’s visibility.
  • As needed, edit content on various topics written by coalition members throughout the organization, to ensure quality and consistency with RRLI’s voice, including by embodying the foundations of Diversity, Equity and Inclusion (DEI).
  • As needed, create and edit content related to fundraising campaigns, such as annual appeals.

Website Design and Content Management

  • Serve as webmaster for RRLI’s website, creating, updating and optimizing content.
  • Work with external web development consultants when needed, including assisting an initial website redesign.

Brand and Style Development

  • Facilitate the development of a brand for RRLI, including by working with external consultants to develop logos, colors, and key messages.
  • Document and train coalition members on our brand.

Administrative Assistance

  • Monitor the coalition email account daily, responding as needed or forwarding to relevant coalition member(s).
  • Manage systems for tracking and archiving creative design projects and visual materials.
  • Manage mailing lists in a service such as Mailchimp.
  • Other duties as assigned

Reports to: The Resourcing Refugee Leadership Initiative Coalition Lead

Required Qualifications

  • Strong knowledge of and demonstrated engagement with LinkedIn, Twitter, Facebook and Instagram;
  • Demonstrated ability to produce graphics for digital content;
  • Knowledge of diversity, equity, and inclusion (DEI) lenses and ability to apply this lens to content creation;
  • Demonstrated experience with branding a plus;
  • Demonstrated experience with Mailchimp and website maintenance a plus;
  • Comfort with technology and willingness to learn new systems;
  • Passion and significant interest in forced displacement issues;
  • Exceptional coordination and organizational skills; experience managing consultants a plus;
  • Notable initiative and ability to take ownership of projects, manage multiple deadlines, and work effectively independently and collaboratively in a team environment;
  • Fluency in English and excellent writing skills; Fluency in Spanish and/or Arabic is a significant plus;
  • Time management and organizational skills;
  • Cultural competence and intelligence, ability to work well in a diverse, multicultural workforce;
  • Exceptional willingness to ensure meaningful participation, inclusion and engagement
  • Prior experience working with refugee-led organizations or involvement in community-led initiatives is an asset; and

The ideal candidate must have experienced forced displacement.

Hours and Location of Work

This is a full-time remote position and candidates should be aware that flexibility regarding working hours is required in order to take off hours calls and meetings with international colleagues. The Communications Coordinator should be located in the Middle East, Africa, or Latin America.


The position comes with a well-paying nonprofit salary commensurate with experience, and suitable to the location of the Communications Coordinator. The Communications Coordinator will also receive a robust benefits package.

How to apply

Application Instructions to Candidates

Please send a resume, cover letter, and brief writing sample in English to In your cover letter, please describe your reasons for applying, relevant qualifications, preferred location, and how you learned about the position.

Asylum Access is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value the expertise of those who have experienced displacement, and encourage people with such lived experience to apply. For more information about our organization, visit

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