Community Outreach Worker At HIAS Refugee Trust of Kenya

HIAS Refugee Trust of Kenya (HRTK)-Kenya Office

Vacancy Notice – Open to Refugees Only

Job Title: Community Outreach Worker – Somali/Oromo Community (3 positions)

Reporting to: Counselling Psychologist/Field Office Manager

Location: Nairobi

Duration: 6.5 months Contract with possibility of renewal subject to availability of funding and performance


HIAS is an international nonprofit organization with a vision for a world in which refugees, displaced persons and asylum seekers find welcome, safety and freedom. HIAS operation in Kenya was established in 2002 with the mission to serve the most vulnerable refugees through protection, resilience, economic inclusion and provision of durable solutions.

Organizationally, HIAS is guided by its Refugee Rights Framework. This rights-based approach, based on international human rights, humanitarian and refugee law and practice, provides a programming framework for HIAS’ focus on refugee protection. This framework prioritizes programming impact that ensures forcibly displaced people realize their potential and become contributors to society, with this impact being achieved through the realization of legal and civil rights and social and economic rights including through 1) the right to protection from harm, violence and discrimination, 2) the right to recovery from the shock of displacement, and 3) the right to economic self-sufficiency and inclusion.

HIAS works with communities’ natural systems in order to optimize support for Persons of Specific Needs. This approach enables HIAS to meet the safety, psychosocial, economic, and justice needs of PSNs; facilitate their access to appropriate care. HIAS seeks to recruit a Community Outreach Worker who will be required to identify the most at risk and vulnerable refugees and provide them with necessary information as needed and link them with opportunities for psychosocial assessment and vulnerability assessment preceding appropriate intervention.

Main Duties & Responsibilities:

Ø Identification of the most vulnerable refugees in the community in need of protection and psychosocial support (including counselling, food assistance, protection concerns, financial assistance, medical assistance etc.)

Ø Participation in community awareness and information dissemination to members of the community.

Ø Assisting in referral vulnerable refugees in the community to partner agencies for appropriate intervention.

Ø Provide support to caseworkers in the follow up and tracking of individual cases and updating the status accordingly.

Ø Assist in the provision of direct assistance to refugees in the community.

Ø Assist with translation for refugees in the community during assessments, home visits, counseling sessions and other activities as may be required.

Ø Assist in the mobilization of community members for support groups, community forums and sensitization campaigns within the communities.

Ø Accompany case workers for home visits, conduct individual visits and follow-ups and provide feedback reports to the case workers.

Ø Provide weekly and monthly quantitative and qualitative reports to counseling psychologist highlighting individual performance, progress against targets and client needs and outcomes of assistance provided. **

Ø Attend regular staff meetings, monthly debriefings, trainings and other meetings as required and ensure regular personal development and supervision.

Ø Perform other related duties as assigned.

Skills & Competencies

· Basic literacy and numeracy skills.

· Should be well integrated to the dynamics and needs of members of the refugee community within their areas.

· Good working knowledge of the community needs and gaps

· Ability to work with members of the community with little or no supervision

· Computer literacy

· Strong communication and interpersonal skills

· Basic counselling skills

· Strong problem-solving skills

· Strong training skills in community development and working with PSN will be an added advantage.

· Knowledge in Accountability to Affected Populations (AAP) and Prevention of Sexual Exploitation and Abuse (PSEA) will be an added advantage


· No less than two years work experience, including at least 1 year working with the refugee community, preferably with an NGO.

· Experience in the field of refugee protection and assistance is an added advantage.


Proficiency in English*Kiswahili*Eritrean, Somali, Oromo, Tigrinya,* Amhari**c* or any other major language spoken within this refugee community.

Required documents

· Cover Letter

· Curriculum Vitae with at least 3 names and contacts of referees

· Valid and updated refugee ID

· Proof of registration

· Academic and Training Certificates

How to apply

Please send a the above required documents through the link: In addition, indicate the position title: Community Outreach Worker

Applications not bearing the requirements highlighted in this advert will not be considered.

Closing Date: 10th February 2022 5.00pm

Note: Only shortlisted candidates will be contacted. Canvassing will lead to automatic disqualification. Late applications will not be considered.

HRTK is an equal opportunity employer, does not charge candidates for recruitment and dissociates itself from any entity defrauding candidates.

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