Community Volunteers at Plan International

The Organisation


Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.


We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.


We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.


We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.





Title Community Volunteers (6 


Functional Area NWSW Emergency Response
Reports to Project Officer

Benakuma, Befang and Kumbo

Travel required Yes
Effective Date June 6, 2021




To ensure efficiency and effectiveness in implementation of project activities in the assigned communities from Plan international’s program/project stakeholders in the North West and South West Regions of Cameroon in close collaboration with the Project Team.

Dimensions of the Role

The Community Volunteer works under the supervision of the Project Officer. He/she also works closely with the MER Officer and Field Assistants during his/her work in the field. He/she is primarily responsible for timely and quality implementation and Reporting of project activities.


Main duties and responsibilities;


  1. Carryout community engagement activities
  2. Sensitization in the communities on Gender Based Violence (GBV) and Sexual and Reproductive Health Rights (SRHR)
  3.  Organize and facilitate community outreach sessions
  4. To carryout active GBV case identification
  5. To refer survivors for Medical and Psychological support in Partner Health facilities and for other needed services and communicate challenges in case management.
  6. Liaise between medical facilities and Plan International.
  7. Provide Psychosocial First Aid to survivors
  8. Facilitate the targeting, management and distribution of dignity kits
  9. Manage community-based feedback and complain mechanisms.
  10. Refer survivors to project assistant for remote support
  11. Stock management, packaging and distribution of dignity kits.
  12. Timely submission of weekly, monthly and quarterly reports to the MER Officer.
  13. Perform any other duties as assigned by the supervisor

Success metrics:

  1. Number of cases of Gender Based Violence Identified, managed, referred and closed.
  2. Number of PFA provided to survivors
  3. Number of sensitization and awareness raising sessions organized
  4. Successful stock management and distribution of dignity kits
  5. Weekly, monthly and quarterly submission of reports with clean data records
  6. Adhere to Plan International’s principles on safeguarding and young people during data collection


Dealing with Problems:

  1. Complexity of problems handled & the degree of investigation, analysis, & creative thinking required to solve them.
  2. Ensure SOPs are respected
  • Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships





  1. Keeps and maintain high contact with children, their families and communities
  2. Maintains high contact with local partners.

Technical expertise, skills and knowledge



Knowledge, Skills, Behaviours, and Experience Required to Achieve Role’s Objectives:

Gained through education, training, & experience

Qualification and Experience


  1. At least GCE O/ Level or its equivalent
  2. Should be between 18 and 35years old
  3. Demonstrates good knowledge of community engagement
  4. Minimum of 6 months’ work experience as a community worker
  5. Ability to carryout community sensitization and outreach activities
  6. Mastery of the NW/SW context.
  7. Mastery of Report writing
  8. Ready to do field work with vast experience field work
  9. Must be resident in Benakuma, Befang or Bui areas of the NW region


Demonstrated behaviours needed by the post-holder to successfully perform the role:


  1. Have basic computer knowledge and skills with mastery standard software (Word, Excel, PowerPoint…);
  2. Ability to speak, read and write English as well as pidgin English
  3. Good Community Communication skills


Plan International’s Values in Practice

We are open and accountable

  • Promotes a culture of openness and transparency, including with sponsors and donors.
  • Holds self and others accountable to achieve the highest standards of integrity.
  • Consistent and fair in the treatment of people.
  • Open about mistakes and keen to learn from them.
  • Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

  • Articulates a clear purpose for staff and sets high expectations.
  • Creates a climate of continuous improvement, open to challenge and new ideas.
  • Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  • Evidence-based and evaluates effectiveness.

We work well together

  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.


We are inclusive and empowering


  • Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  • Builds constructive relationships across Plan International to support our shared goals.
  • Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  • Engages and works well with others outside the organization to build a better world for girls and all children.


Physical Environment


Dealing with Problems:

  1. Maintain neutrality to the on-going crisis.
  2. The job requires intense interventions on the field, in areas often at risk. This requires prudence, vigilance and compliance with security instructions on the part of the animator.
  3. Excellent and creative leadership skills in implementing the activities, in accordance with the standards, principles and with possible resistance from colleagues as is often the case in emergency response work 
  4. S/he should work with tight deadlines and accept travels/stays in areas often austere.




Level of contact with children



  1. High contact with Children in community


Closing Date: 04/06/2021


Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.


Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.


We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.


We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.


A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.


More Information

  • Job City Cameroon