Fullstack WordPress Development Consultant At John Snow

About HCDExchange

The HCDExchange is a community of implementers, funders, designers, evaluators, and youth committed to advancing learning and practice related to the integration of human-centered design (HCD) and adolescent sexual and reproductive health (ASRH) in low-resource settings, with a particular focus on countries in sub-Saharan Africa and South Asia. The HCDExchange aims, through its learning community, to accelerate the field of HCD+ASRH and thereby elevate young people’s agency and transform sexual and reproductive health outcomes for youth and adolescents.

In 2018, The Bill & Melinda Gates Foundation, William & Flora Hewlett Foundation, and the Children’s Investment Fund Foundation funded a convening in Tanzania bringing together people and organizations working at the intersection of HCD in ASRH. This gathering showcased best practices, generated interest, and resulted in the launch of working groups to advance this field. More importantly, those involved started to see themselves as a community with a shared agenda.

In 2020, this same set of funders supported the next phase of this work – the HCDExchange – a community built on a collaborative model and dedicated to (1) establishing a supportive infrastructure, and (2) facilitating commitment amongst key actors. We envision a democratized (inclusive of diverse participants), localized (contextually relevant ), and mutualized (jointly owned) HCD+ASRH field. During this phase, we are accelerating the development of a robust, efficient, and transparent HCD+ASRH field by increasing access to learning and networks and generating evidence about good practices, models, and effectiveness.

Purpose of the role

The HCDExchange website is usually the first source of information for our Community of Practice or anyone who wants to learn about our work and activities. It serves the different persona groups in the HCDExchange Community of Practice by sharing information on who we are, what we do, our learning activities, and provides a link to the Community Learning Forum as well as the Learning Resource Repository.

The WordPress Developer joins the team to support the refresh of the current website. The Developer will combine the art of design and coding to redesign the current HCDExchange website. The newly redesigned website will be visually appealing, interactive, engaging, mobile responsive, and reflect the HCDExchange brand.

Key activities

Design and creation of a redesigned, mobile responsive website with an intuitive user experience.
Propose UI/UX wireframes and design mockups, as needed, for review and approval by the HCDExchange team.
Documentation of best maintenance practices as well as user guides and training videos on how to update and maintain the website.
Review and analyze current Google web analytics to suggest areas of improvement for the redesign.

Maintenance of the website.


  • Develop a work plan outlining key tasks over the consultancy period with guidance from Communications and Community Leads. This work plan will include timelines, milestones, and specific deliverables that should be expected throughout the website refresh process.
  • Delivery of a responsive, redesigned website with an intuitive user experience. The redesigned website should be able to house videos, different-sized images, and infographics without compromising the quality of the media.
  • Delivery of UI/UX wireframes and design mockups for all website pages that have been co-created with the Visual Communications Designer and the HCDExchange Communications Specialist.
  • Using the right frameworks, translate the wireframes into code.
  • Delivery of a user guide and screen recorded training videos that teach staff how to update the website.
  • Delivery of documentation that outlines the analysis of the current Google web analytics and shares the strategy and best practices for improving them. This should include the best practices for SEO, the naming of media (images, documents, etc), and taxonomy.
  • Dedication of 5-10 hours a month to make any major design or maintenance updates that cannot be done by the HCDExchange team.**Key relationships**

The WordPress developer will work very closely with the HCDExchange Communications Specialist, Visual Communications Designer, and Senior Community Manager as well as key members of the team.

Desired qualifications

  1. At least five years of experience building WordPress websites for nonprofits.
  2. Advanced knowledge of PHP.
  3. Advanced proficiency in HTML, CSS, and JavaScript.
  4. Experience with building resource databases on WordPress.
  5. Advanced knowledge of SEO principles and the best web practices.
  6. Previous work within the global health space is a plus.

Duration of the Assignment

The period of this consultancy assignment will be spread over October 2021 to February 2022. Upon selection, the exact number of consultancy days will be determined based on the work plan that will be developed in consultation with the community and communications leads.

How to apply

Application Process

To apply, please visit the HCDExchange website and submit your CV, a portfolio of your previous work, and a cover letter. Please add your rate card to the cover letter as an appendix. Firms can also submit an expression of interest inclusive of a financial proposal and a technical proposal. The application deadline is 5 pm EAT on Oct 3, 2021. Applications will be reviewed on a rolling basis.

NOTE: The selected vendor/firm will have a meeting with the team to agree on the deliverables.

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