POSITION SUMMARY: Global Internal Communications Consultant
HIAS seeks an adept Global Internal Communications Consultant with demonstrated experience in developing and strengthening efforts in organizational communications for global organizations. The Global Internal Communications Consultant should also understand the complexities of nonprofit organizations that work across many regions around the world. They will facilitate a targeted series of focus groups, inventory our current internal communications channels and provide recommendations for best practices to move forward. Ultimately, we aim to strengthen our internal communications in order for our staff to feel up-to-date, in the know, and also feel they have resources for any organizational questions at their fingertips. Currently our internal communications include weekly staff email updates and newsletters to the U.S. staff, biweekly newsletters to the global staff, monthly staff meetings, quarterly town hall meetings, departmental newsletters and an intranet system hosted on SharePoint.
Note, this a part-time, project-based role, and the hours will vary from week to week. We ask that applicants be available from mid-August to late October 2021.
OBJECTIVES & DELIVERABLES:
- Facilitates conversations and focus groups with country office leadership and staff, headquarters departmental staff, as well as HQ internal communications staff and leadership regarding hopes and goals for internal communications practices.
- Develops a blueprint for carrying out global internal communications that effectively promotes HIAS’ culture and represents HIAS’ work to the correct internal audience(s), at an appropriate cadence, and provides resources for bringing blueprint to life.
- Provides recommendations about communications platforms and tools that work well across country and language.
- Inventories and evaluates current internal communications in order to provide recommendations to address gaps at the headquarters level, as well as the global level.
- Facilitates internal communications training for staff that have internal communications as part of their portfolio, teaching best practices and tips for internal communications.
QUALIFICATIONS & REQUIREMENTS:
- Minimum 5 years of experience in internal communications in global organizations.
- Experience in providing guidance, leadership and consultation on internal communications to organizations with complex and diverse needs.
- Experience with communicating cross-culturally to leaders and staff around the world.
- A proven track record of providing accurate and professional deliverables in a timely manner.
- Excellent communication (oral and written) and presentation skills.
SAMPLE HIRING PROCESS:
We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process for consultancies:
Step 1: Submit your application!
Step 2: Video interview with the hiring manager.
Step 3: Offer, consultancy agreement and background check.
Step 4: Start your professional journey with HIAS!
Note: Some of our hiring processes may vary, and not all candidates will advance to each step.
Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts, and history of the Jewish people – a history of oppression, displacement, and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities, and backgrounds, as do our staff. We bring our experience, history, and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.
HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency, and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community, and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission, and values.
HIAS stands for a world in which refugees find welcome, safety, and opportunity.
Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.
Welcome • Acogimiento • Hospitalité • Hachnasat Orchim
We Welcome the Stranger
Justice • Justicia • Justice • Tzedek
We Pursue Justice
Empathy • Empatía • Empathie • Chesed
We Approach our Clients with Empathy
Partnership • Compañerismo • Coopération • Chevruta
We Believe in Changing the World through Partnership
Courage • Coraje • Courage • Ometz
We Act with Courage to Build a Better World
Resilience • Resiliencia • Résilience • Ruach
We Adapt and Thrive, Continuously Demonstrating our Resilience
HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation, or other legally protected status.
For questions, please contact Spencer Hirsch, Director, Talent Acquisition or Carolyn Hamburg, Talent Acquisition Associate.
How to apply
Please submit your resume to our website: https://hias.hrmdirect.com/employment/job-opening.php?req=1702109&&nohd#job