HIS Implementing Officer – Flying At Médecins Sans Frontières en Suisse

12 months – 100%

This position is based in the Field, travelling from mission to mission

Mission & Context

In 2017 the Swiss section of Medical-Humanitarian Aid organization Médecins Sans Frontières took a step-up in the management of health information by launching a DHIS2 project implementation with the contribution of an external partner. The new data management platform is designed to improve analysis possibilities for end-users. It provides the organization with new capacities in terms of data collection methods, entry, access and analytics / visual outputs.

The project is now completed and the running phase is ongoing.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our staff members. We strive to create workplaces where teams of people with di-verse backgrounds, characteristics, perspectives, ideas and experiences work together for the social mission of MSF to create better outcomes for our patients and the communities we work with.

We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will, therefore, undergo reference checks.

Main responsibilities

The position of ‘Flying HIS Officer’ will oversee the field component of the HIS Project by bringing the application to the MSF Switzerland fields of operations. The estimated time of deployment for a single mission is 3 to 9 weeks depending on the number of projects concerned, their complexity from a data management standpoint, and data quality. The following elements are the essential components of this role:

· Provide field-based implementation support for DHIS2 roll-outs.

· Provide process support: working with field staff to organize data entry processes that are epidemiologically valid and consistent with standard indicators.

· Provide tool Training & Support: Training of field staff to use standardized data collection and analytics/visualization tools. Enrich the process approach with a set of contextualized best practices in order to improve overall data quality.

· Provide conceptual data analysis training.

· Help management teams in the field with the production of standard reports using DHIS2.

Field and Coordination Staff data support

· Acts as a change agent providing leadership and support to field project managers to facilitate successful deployments.

· Communicates with stakeholders before and after each implementation to set deployment goals and report on deployment outcomes.

· Works with field medical staff on data collection methodology and common tools and fosters the adoption of best practices. Ensures that collection means (registers, paper forms) are properly updated.

· Trains field data entry and medical management staff on data entry and medical data analysis.

· Establishes a network of “data champions” able to provide first-line support and training.

· Introduces data protection tools to field teams.

HIS Tool Implementation

· Takes care of the initial DHIS2 installation on-site.

· Participates in compilation of daily data entry quality assurance tasks at roll-out.

· Supervises field staff initial data validation.

· Performs initial data quality checks, possibly with field medical referents.

· Checks output displays accuracy and improves them whenever necessary.

· Maintains constant communication with HIS team at HQ to ensure issues are reported and solved in a timely manner.

· Evaluates user satisfaction during each deployment.

· Formalizes deployment outcomes in a report.

HIS Tool ‘Troubleshooting’

· Works with field IT staff and Geneva DSI/IT to ensure that HIS tool is performing at 100% prior to completion of every field deployment.

· Investigates, reports on, and ensures good management and resolution of issues reported, by the field team, after the deployment.

Regular support

· Assists with HIS tools testing activities

· Assists with the development of HIS training materials

· Supports missions remotely or by field visit

· Conducts follow-up and support visits on request of the missions

Data quality and tool improvement

· Performs periodic data quality checks

· Participates in periodic revision processes

· Participates in tool upgrade or in the implementation of new feature(s)

General knowledge of MSF

· Has a general understanding of the association, its functioning, structure and values (charter).

· Is aware of MSF’s objectives and activities in general and in the working context.

Your Profile


· Bachelor’s Degree at the very least.

· Advanced Medical Education preferred.

Skills & Experience

· Minimum 2 years’ experience working in low-resource settings for humanitarian aid agencies (MSF experience a plus).

· Working knowledge of health activities in humanitarian settings (primary and secondary health care) in a variety of contexts.

· Experience providing training to adult learners / continuing education.

· Comfortable with IT ‘troubleshooting’ in resource-poor settings.

· Excellent command of DHIS2 (Aggregated data, Events, Tracker), both for data entry and analysis

· Computer literacy and advanced use of Ms Office, Excel in particular

· Practical knowledge of data management software’s an asset

· At ease with routine medical statistical indicators.


· Fluent English

· Fluent French

Professional competences

· Collaborative spirit

· Client-oriented

· Team spirit

Personal Abilities

· Ability to teach and listen

· Open-minded and diplomatic

· Good communication skills

· Willing to travel abroad and flexibility with respect to travel schedule

· Ability to work with multi-disciplinary and multi-cultural persons

· Ability to formalize and synthetize findings in reports.

Terms of Employment

· Field-based, travelling from mission to mission

· Practical working conditions while in the field are as per the MSF OCG volunteer handbook.

· Fixed-term contract of 12 months with an occupancy of 100%

· Ideal starting date: ASAP

· Gross monthly salary: CHF 5’500.- for 100% position (proportional to occupancy rate)

· Social Benefits: Health insurance and living costs in the countries of intervention and at HQ, paid according to internal regulations.

How to apply

Candidates submit their application following the requirements: CV 2 p. max. – letter of motivation 1p. max. – in French or English.

Closing date for application is 19th of December 2021.


The applications will be treated confidentially.

Only short-listed candidates will be contacted**.**

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