Humanitarian Program Manager (Maternity cover) At HelpAge International

Our Package

We offer flexible working, a competitive benefits package:

· UK Grade E or equivalent according to location / type of contract

· 8.5% employer pension contribution

· Employee Assistance Programme (EAP)

· Opportunity to work for a leading organisation working with and for older people globally **

Candidates can be based in any country in which they have the legal right to live and work and where HelpAge is able to employ and pay them legally.

The Organisation

HelpAge International is entering into an exciting phase of its evolution as we fundamentally transform what we do, how we do it and how we are organised. Driven by our commitment to the localisation agenda, we are evolving the way we partner and deliver value at the country and local level. In the coming 3 years, we will localise our country offices and programmes, and develop new and diverse forms of partnerships globally.

We seek to give primacy to local agents for change. To this end, we will replace all programmes delivered by HelpAge staff and resources on the ground with implementation by partners. This will apply across all our work -humanitarian and long-term development. Going forward, our value is framed around supporting, convening and thought leadership.

A keyway of creating value and bringing impact is collaborating across boundaries and by bringing different perspectives, skills and talent together. We will deliver our work through agile teams and a global operating model, with regional roots, to focus on impact and maintain the relationships at the national level to help build collaborations and support others to set their own agendas.

Job Key Tasks

· Provide support to humanitarian responses, through remote backstopping, and where required short-term deployments

· Oversee the programme management of humanitarian partner-led programmes, primarily in countries within the Eurasian and Middle East, and Latin America and Caribbean regions.

· Identify and develop new funding opportunities and project partnerships to build a humanitarian portfolio of work and increase the impact for older people in emergencies

· Work closely with the Business Development Department and supporting members to provide information needed on the humanitarian portfolio for developing new relationships and funding proposals with new and non-traditional donors

· Provide technical advice and support to Portfolio Leads and Advisers in the development of new humanitarian project proposals including needs assessments, concept notes, project proposals and budgeting.

· Develop the capacity of HelpAge staff, partners and network members through training (including coaching and mentoring) and support on humanitarian programme development and other aspects of the project cycle.

· Monitor the quality of humanitarian programmes, supporting partners, making recommendations for change that is needed to improve the impact on the lives of older people**

· With the other Humanitarian PQM, lead on Monitoring, Evaluation and Learning for the humanitarian portfolio, tracking progress, sharing and utilising related information, data, learning and evidence across the organisation and the network.

· Strengthen relationships with network members and partners engaged in the humanitarian portfolio, understanding their areas of expertise, and convening regularly to share learning and develop ideas.

· Manage the humanitarian partners within your allocated region, with the support of business partner service team and advisers.

Essential skills, knowledge and experience

· Extensive humanitarian experience, including working with a range of humanitarian donors such as ECHO, BHA, FCDO, GAC, START, SIDA & DEC.

· Substantial experience in all aspects of Project Cycle Management with particular focus on proposal development, needs assessments, M&E and Knowledge management

· Track record in successful humanitarian project development with partners and securing funds to support partner led programming in Low- and Middle-Income countries.

· Experience of development and use of humanitarian MEAL systems and approaches, at project level, across development, humanitarian, and advocacy context

· Demonstrable experience in leadership and programme management with geographically dispersed teams and in challenging humanitarian contexts

· An ability to represent HelpAge with traditional and non-traditional partners, donors and networks.

· Experienced in strengthening and supporting staff and national partner capacity.

· An ability to travel, occasionally at short notice.

· Fluency in English is essential, other languages are desirable: Arabic, French, Spanish.

Our Values

At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:


We respect people, value diversity and are committed to equality.


We value and recognise the contribution of our staff and network members, as we put older people at the center of everything we do.


We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.


We are passionate about learning, accountable and work together to find creative solutions.

Everyone who works at HelpAge share our values and are committed to behaviors that demonstrate and support them.


Everyone has a role in creating and sustaining a safe and respectful working environment, where no one comes to any harm or is maltreated. At HelpAge we take our responsibilities very seriously and will take action against wrongdoing. We will do everything we can to ensure that we do not engage people that pose a safeguarding risk and will undertake criminal record checks as required.

Equal Opportunities

HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

Closing date: Sunday 5 December 2021 at 9am (UK Time)

Important Message:

Please ensure that you remove your date of birth, gender and marital status from your CV.

How to apply

To apply for a job at HelpAge, please submit the following documents:

  • A cover letter (please set out your letter using the ‘Let’s talk about you’ criteria in the job profile as bold paragraph headings in the same order)
  • Your current curriculum vitae (3 pages maximum)
  • Three referees, including your most recent employer
  • Equal opportunities form

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Please email your application to before the closing date to be considered for the shortlist.

With a view to minimising our administration costs, we are unfortunately only able to contact again those candidates that have been shortlisted for interview.

If you have any queries regarding any vacancies, please email HR.

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