Background Information – Job-specific
UNOPS supports partners to build a better future by providing services that increase the efficiency, effectiveness and sustainability of peace building, humanitarian and development projects. Mandated as a central resource of the United Nations, UNOPS provides sustainable project management, procurement and infrastructure services to a wide range of governments, donors and United Nations organizations.
New York Service Cluster (NYSC) supports the United Nations Secretariat, as well as other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management
Sustainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations. It was formed by combining the following portfolios: Grants Management Services (GMS), UN Technology Support Services (UNTSS), Development and Special Initiatives Portfolio (DSIP) It provides Services to partners’ programmes that are designed, structured, and managed with a global perspective and primarily serving partners that are headquartered in New York. The SDC has a footprint of approximately 125 countries.
UNOPS has signed an agreement with the DPPA-DPO-Shared Services Information Management Unit (“IMU”) to implement project activities supporting the area of peacekeeping operations.
UN Peacekeeping has outlined a goal to improve “innovative, data-driven, and tech-enabled peacekeeping” in the Action for Peacekeeping + (A4P+) agenda, and more specifically improve strategic data-driven monitoring to enhance the effectiveness of peacekeeping operations. The IMU will develop one interoperable system to monitor and evaluate the impact of UN peacekeeping along the A4P+ framework, enabling a common picture of quantitative and qualitative indicators of impact of efforts to strengthen peacekeeping effectiveness. This will facilitate communication to all peacekeeping partners on the concrete impact of overall efforts to strengthen UN Peacekeeping and where we are facing obstacles making progress. To achieve this, the Information Management Unit (IMU) must quickly deliver on a range of tasks that require highly specialized talent.
This position in UNOPS requires close coordination with IMU. The incumbent of this position will be a personnel of UNOPS under its full responsibility.
Purpose and Scope of Assignment
Under the supervision of the Senior Portfolio Manager the ICT Senior Officer will play a technical role in developing quantitative and qualitative templates for data-driven reporting on Action for Peacekeeping (A4P) for senior leadership and Member States on progress in strengthening peacekeeping and on its impact. This will contribute to the creation of a single A4P reporting system to enable improved comprehensive performance assessment of peacekeeping and inform planning and decision-making.
The ICT Senior Officer will be responsible for the following duties:
- Develop regular quantitative and qualitative reports for senior leadership on progress of strengthening peacekeeping effectiveness
- Develop regular quantitative and qualitative reports for Member States and the general public on the impact of peacekeeping
- Develop data models, including performance measures, to enable performance assessment of peacekeeping and analysis;
- Design visualizations aligned with needs of management and colleagues across the Peace and Security Pillar;
- Build interactive dashboards and reports, using corporate analytics applications;
- Perform ad-hoc analysis and present results in a clear manner;
- Develop documentation and training materials;
- Coordinate with Reporting Specialist on data and analytics related problems;
- Performs other duties as may be reasonably required and in line with the incumbent’s scope of services above.
Monitoring and Progress Controls
The work shall be submitted in digital formats as follows:
- Quantitative and qualitative reports for senior leadership on progress of strengthening peacekeeping effectiveness
- Quantitative and qualitative reports for Member States and the general public on the impact of peacekeeping
- Scalable data model on performance measures, to enable performance assessment of peacekeeping and analysis
- Scalable data model for the DPPA-DPO Data Strategy Use Case: the Peace and Security Data Hub
*FEMALE CANDIDATES ARE STRONGLY ENCOURAGED TO APPLY *CANDIDATES WITH NO UNITED NATIONS OR UNOPS EXPERIENCE ARE STRONGLY ENCOURAGED TO APPLY
- Advanced university degree (Master’s degree or equivalent) preferably in Information Management, Information Systems, Integrated Marketing, Marketing Analytics, Computer Science, Engineering, Political Science, or related field.
- A first-level university degree in similar fields in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.
- A minimum of two (2) years of experience in development, implementation and maintenance of business intelligence/analytics or related areas of data-driven interface design is required;
- Experience with data visualization tools such as MS Power BI, Tableau or any similar toolsets required;
- Proficiency in Microsoft Office applications is required.
Desired experience: (The following experience is optional. Candidates who do not have it are welcome to apply):
- Experience with Microsoft Cloud tools such as Office 365 and Power Platform is desired;
- Experience developing complex data models and working with SQL Server Databases is desired;
- Previous experience in UN peacekeeping and peacebuilding data analysis, the UN system and/or in other intergovernmental organizations desirable for UN Operations is desired
- Knowledge of Microsoft Azure Cloud environments is desired;
- Experience in qualitative and quantitative political analysis of conflict and post-conflict country settings is desired;
- Knowledge of map and geo-spatial analysis desired;
- A passion for empirical investigation and for answering hard questions with data in a clear and precise way desired;
- Experience working and liaising closely with clients, using a user-centric design process desired.
- Fluency in oral and written English is required.
- Knowledge of another official United Nations language is an asset.
Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.
Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.
Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).
Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.
Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.
Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.
Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.
Contract type, level and duration
Contract type: Individual Contractor Agreement (ICA)
Contract level: International Individual Contractor Agreement (I-ICA 1)
Contract duration: Open-ended (renewable subject to funds availability and satisfactory performance)
For more details about the ICA contractual modality, please follow this link: https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
- Please note that the closing date is midnight Copenhagen time
- Applications received after the closing date will not be considered.
- Only those candidates that are short-listed for interviews will be notified.
- Qualified female candidates are strongly encouraged to apply.
- UNOPS seeks to reasonably accommodate candidates with special needs, upon request.
- Work life harmonization – UNOPS values its people and recognizes the importance of balancing professional and personal demands. We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post
- For retainer contracts, you must complete a few Mandatory Courses (around 4 hours) in your own time, before providing services to UNOPS.
- The incumbent is responsible to abide by security policies, administrative instructions, plans and procedures of the UN Security Management System and that of UNOPS.
It is the policy of UNOPS to conduct background checks on all potential recruits/interns.
Recruitment/internship in UNOPS is contingent on the results of such checks.
Background Information – UNOPS
UNOPS is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development.
UNOPS areas of expertise cover infrastructure, procurement, project management, financial management and human resources.
Working with us
UNOPS offers short- and long-term work opportunities in diverse and challenging environments across the globe. We are looking for creative, results-focused professionals with skills in a range of disciplines.
With over 4,000 UNOPS personnel and approximately 7,000 personnel recruited on behalf of UNOPS partners spread across 80 countries, our workforce represents a wide range of nationalities and cultures. We promote a balanced, diverse workforce — a strength that helps us better understand and address our partners’ needs, and continually strive to improve our gender balance through initiatives and policies that encourage recruitment of qualified female candidates.
Work life harmonization
UNOPS values its people and recognizes the importance of balancing professional and personal demands.**Background information -** Suistainable Development Cluster
Based in New York, the Suistainable Development Cluster (SDC) supports diverse partners with their peacebuilding, humanitarian and development operations.
The SDC’s services include grants management, development and special initiatives support, and technology support to the UN and UN agencies.
The SDC is part of the New York Service Cluster that supports the United Nations Secretariat, as well as a broadening community of other New York-based United Nations organizations, bilateral and multilateral partners in the delivery of UNOPS mandate in project management, infrastructure management, and procurement management.