Information, Communication & Technology Intern At Action Against Hunger USA


Action Against Hunger-USA is part of the Action Against Hunger International network, which provides humanitarian relief in over 42 countries worldwide in the sectors of nutrition, health, water/sanitation, and food security. Action Against Hunger-USA, an independent NGO, currently manages operations in 8 countries: Kenya, Somalia, South Sudan, Haiti, Ethiopia, Tanzania, Uganda and Zambia. Action Against Hunger-USA has over $92 million in programs, and approximately 2000 staff based in in the various country offices and the three Head Quarter Locations of New York City, Washington D.C, Nairobi. Additional growth is anticipated.

Summary of position

The ICT intern will work together with the Regional ICT team to quickly develop Power-platform solutions for various departments. With guidance offered from the ICT team and the technical heads, the ICT intern will develop working solutions as directed by the team to perform business processes, handle and secure data management, design an easy to use, understand user interface and experience (UI & UX) while adhering to our branding guidelines, automations for common logical processes (with guidance from ICT) and other business unit data flows. The applications developed will then be rolled out

The ICT Intern will be responsible for;

1. Develop applications and automation functions support with guidance from the ICT team

  • Consult with working ICT regional team & business units at HEARO to develop quick apps for data management.
  • User training support and documentation of back-end and end-user guides to enhance organizational memory.
  • Implementing a data backup policy and related procedures across the engaged business units;
  • Suggesting possible improvements for system integration.

2. Provide Training and Documentation support users

  • Develop training materials for end users on the correct & proper use of the developed data management app.
  • Provide weekly updates and ad-hoc reporting of any anomaly or challenges.
  • Provide a map for future installations and configurations including permissions for adding new and exiting users.
  • Submit any repositories or systems image for each apps resources e.g Github
  • Suggesting possible improvements on better training and knowledge sharing


Required Qualifications

  • First degree in Information and Technology or related field area.
  • At least 6 months hands-on in using the Power Platform environment (Power Automation, Power BI and Power Apps).
  • Strong hands-on experience on system admin, statistical, analytical & troubleshooting skills.
  • Microsoft 0365 suite experience is necessary with strong skills of working with different databases sources.
  • Good hands-on experience on various software applications Microsoft Office 2016 suite, Analytical tools (Power BI, Ona, SPSS, and Kobo etc.)
  • Excellent interpersonal and communication (verbal and written) skills
  • Ability to provide or recommend solutions to problems and attention to detail.
  • Flexible to assume additional responsibilities; proactive approach to work and able to work with minimum supervision.
  • Commitment to Action against Hunger policies on confidentiality and data protection and security.
  • Ability to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner.
  • Ability to work and contribute positively in a team and a team player.
  • Commitment to Action Against Hunger Core Values and Charter of Principles
  • Ability to work independently on assign tasks with proper documentations.

Gender Equality Commitments

  • Foster an environment that supports values of women and men, and equal access to information.
  • Provide a work environment where women and men must be evaluated and promoted based on their skills and performance.
  • Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. Race, color, ancestry, national origin, age, or marital status.
  • Value and respect all cultures.

Physical Demands

While performing the duties of this job, the employee is required to sit for long periods and to concentrate on work, including typing, and turn out heavy volumes of work accurately, within short time frames under stressful situations in the context of a moderately noisy office with many interruptions. Must be able to proofread own work accurately so that only minor corrections are needed on an infrequent basis.

Our Core values.

In this position, you are expected to demonstrate Action Against Hunger-USA-USA’s five core competencies

Respect- we work with compassion and dedication, treating everyone the same way we expect them to treat us.

Integrity-: we believe that being honest and fair is integral to every aspect of our work; conducting our work with a spirit of sincerity, truthfulness and transparency is imperative.

Creativity-we encourage new ideas, embrace innovative solutions, and create opportunities for meaningful and exciting ways to do our jobs and provide solutions to address the needs of the populations we serve.

Excellence– we strive to provide services that meet, and even exceed, the expectations of our stakeholders (populations in need, staff, communities and donors).

Empowerment– we are committed to fostering an environment in which our staff, partners and communities where we work have the space to grow, develop and feel confident about Participation.


The Intern will receive incentives of KES1,500 for every day worked.

Application Process.

Interested? Then apply for this position by clicking on the apply button. All applicants must upload a cover letter and an updated resume and both must be in the same language as this vacancy note. Closing date for applications: 31st May 2022, 6 PM EAT.

For further information about Action Against Hunger-USA, please visit our website

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