Information Management Officer at International Organization for Migration

Regional Protection Officer at International Organization for Migration

Position Title: Information Management Officer

Duty Station: Maputo, Mozambique

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 10 November 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Cuba; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Latvia; Madagascar; Marshall Islands; Micronesia (Federated States of); Montenegro; Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Chief of Mission and under direct supervision of Deputy Chief of Mission / Programme Support Coordinator and in close coordination with Programme Managers, the Information Management Officer will be responsible for coordinating and ensuring the implementation of the Information Management aspects of IOM programmes in Mozambique.

Core Functions / Responsibilities:

  1. In close coordination with relevant programme focal points and programme managers, as well as with the M&E officer, supervise and coordinate the provision of Information Management (IM) support including data management, analysis, visualization and mapping for all departments in the mission.
  2. In close collaboration with the relevant Programme managers, provide technical support for the work of the shelter and CCCM cluster IM; contribute to the development, implementation and monitoring of the Information management strategy for Sites/Shelter/NFI clusters to facilitate evidence-based decision making and advocacy for the humanitarian response planning .
  3. Analyse data to highlight information gaps and for evidence-based response planning and programme development.
  4. In close coordination with relevant units, participate in the development and implementation of the technical aspects of IM and data analysis solutions for the workflow and documentation management of the administrative and operational processes of the mission.
  5. Work closely with United Nations (UN) agencies, Non- Governmental Organizations (NGOs) and other stakeholders on matters related to IM and participate in the Inter-Cluster Information Management Working Group and other relevant working groups, including IOMs inputs for UNINFO, FTS, and other UN reporting platforms.
  6. Train national Information Management/M&E focal points across various programmes to support the development and release of national level IM products.
  7. In close coordination with the DTM and Shelter Cluster IM, encourage the use of Geographic Information Systems (GIS) mapping by checking that data collection is harmonized to GIS coding and design templates for various mapping products.
  8. In close coordination with the M&E officer, contribute to the development and enhancement of the integrated methodology for data collection and information packaging as required and needed by Programmes and in line with the IOM Mozambique Country Strategy 2021-2023 and institutional reporting requirements such as the Institutional Questionnaire or Kobo Toolbox.
  9. Facilitate and provide guidance for the effective use of the designated information systems, including offline and online platforms, application tools, and other systems to ensure the implementation of information management mechanisms.
  10. Coordinate the timely preparation and generation of country and global level information products, as well as information sharing and dissemination to all relevant channels in close coordination with communications unit.
  11. Ensure that the implementation of the information management systems and application adhere to IOM Data Protection Policy and Information Technology and Communication (ITC) Policies and Standards, including on system and data security.
  12. Check if information management tools and operational frameworks for data collection are properly designed and implemented, and bring issues to the attention of the supervisor.
  13. Review information products including statistical reports, maps and other products in relation to design and implementation.
  14. Contribute to the development and implement proper backup / restore, data validation and security procedures to ensure data integrity and availability.
  15. Participate in IOM management coordination meetings and relevant forums/events where IM programme components and strategy are being discussed.
  16. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Computer Science, Media or Social Sciences, Information Management/Data Analysis, or a related field from an accredited academic institution with two years of relevant professional work experience, or;
  • University degree in the above fields with four years of relevant professional experience.


  • Knowledge on disaster risk management is required;
  • Experience and abilities using two or more of Relational Database Management Systems such as MS Access, MS SQL Server, MySQL, Postgresql, Oracle are a definite advantage;
  • Experience and abilities using Geographical Information Systems such as Geodatabases,ArcGIS software, and other operational mapping tools;
  • Experience in the development and implementation of ODK or any other mobile data collection tools;
  • Experience in management and coordination of humanitarian assessments, Information Management, especially Displacement Tracking Matrix (DTM);
  • Experience working in international organizations, humanitarian community and familiarity with the humanitarian reform and cluster approach;
  • Experience in project management and implementation, including a good understanding of results-based management and M&E principles;
  • Experience of designing and querying databases in MS SQL server or MySQL (2-5 years preferred); and,
  • Experience using GIS Applications such as ESRI Arc GIS or Map Info.


  • Proven skills to collect, manage and analyse statistical information;
  • Ability to formulate IM-related technical requirements and Operating Procedures
  • Ability to translate planning-specifications into technical briefs for data capture and analysis,and vice versa;
  • Ability to compile and holistically analyse diverse datasets;
  • Demonstrated team-building and information management skills;
  • Demonstrated understanding of different data collection methodologies;
  • Understanding of relational data theory; Advanced data visualization and information design skills;
  • Knowledge of the following programming languages: VB, .Net, C#, Visual C and oracle;
  • Advanced Relational and Database Management Systems development skills is required; and,
  • KoBo design and implementation for mobile data collection.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of Portuguese is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database.

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

To apply, interested applicants are invited to submit their applications via the IOM e-Recruitment system by 10 November 2022.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.


Posting period:

From 28.10.2022 to 10.11.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: SVN 2022 301 Information Management Officer (P2) Maputo, Mozambique (57812784) Released

Posting: Posting NC57812785 (57812785) Released


More Information

  • Job City Maputo

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