Internal Control and Oversight Specialist (ICOS) – Nigeria At INTERSOS

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Internal Control and Oversight Specialist (ICOS)

Code: SR-49-2110

Duty station: Maiduguri

Starting date: 01/11/2021

Contract duration: 6 months

Reporting to: Head of Mission (hierarchical)

Supervision of:

Dependents: Non-family Duty station

General context of the project

Since 2009, the Boko Haram insurgency has crippled northeastern Nigeria. Borno State continues to be most affected, with over 1.8 million internally displaced persons (IDPs). Recent advances by the Nigerian Army and the Multinational Joint Task Force have improved humanitarian access in 22 of the 27 Local Government Areas (LGAs) in Borno, but have also revealed the extent of the crisis. In newly accessible areas, basic infrastructure has been destroyed, essential services are non-existent, and most local governance systems are not functional.

In support to the UN-led coordinated humanitarian response in the region, INTERSOS is implementing more than 6 projects addressing critical gaps in health and nutrition, WASH, Protection, Health, Food Security, Livelihood and Camp Coordination and Camp Management services for a highly vulnerable population in the newly accessible host communities in of Ngala, Bama, Dikwa, Banki, Damasak, Monguno, Magumeri, Jere-MMC Local Government Area (LGA), Borno State, Nigeria.

General purpose of the position

The Internal Control and Oversight Specialist (ICOS) is responsible to provide operational management to conduct the investigation activities for allegation of misconduct, and to oversee the internal control mechanism aimed to prevent misconduct.

S/he contributes to ensuring ethical and compliant procurements in the Nigeria as per the INTERSOS procurement manual and Missions SOPs.

Main responsibilities and tasks


o Management of the complaints concerning misconduct of National Staff in Abuja, Maiduguri, and all field bases.

o Keeping the database of the managed complaints updated and available, in coordination with the Meal Unit.

o Refer to relevant actors and senior managers in case of misconduct or breaches of the rule, following the established pathways.

o Technical assistance and support provided to the Senior management in the Mission for investigative and fraud prevention activities

o Field spot check

o Implements and carries out in coordination with the logistics department and the two above-mentioned supervisors the processes of ethical and compliant procurements from the threshold of ITB-5 procedure and above following the Procurement Manual and the SOPs.

Specific duties

o Conduct investigations (at National level) related to complaints, in compliance with INTERSOS internal policies, and producing all relevant investigation documents;

o Immediately refer to the PSEA focal point in Nigeria, and PSEA Coordinator in HQ for any SEAH (sexual exploitation and abuses, harassment) suspected or confirmed incident.

o Immediate referral of survivors of SEAH to the relevant actors in the Mission for follow-up.

o Plans, organizes, and conducts investigations in Nigeria (Abuja, Maiduguri and the field bases), in accordance with the applicable rules involving a preliminary assessment of the complaint/allegation, interviews of staff and third parties, review of documentary and electronic information, analysis of the facts, organization of the evidence, and determines the appropriate presentation of investigative results including the preparation of reports;

o Prepares and edits required written outputs with logical and clear presentations of investigative findings, facts; circumstances, conclusions and recommendations to support management decisions regarding any disciplinary or corrective action. Written outputs include investigative plans, records of interviews, and investigative reports;

o Maintains effective liaison with Internal Auditor and PSEA Coordinator in HQ;

o Participates in awareness and training activities on the prevention, detection and reporting of fraud and corruption in INTERSOS; and

o carry out ad hoc controls and checks in Abuja, Maiduguri, and in the field bases. Specifically, verify the correct application of INTERSOS procedures concerning the procurement of goods, works and services, the use of assets owned by the Organization. In particular:

o Carry out vendors’ offers and physical address verification for the procurement of goods, services, or works from the threshold of ITB-5 procedure prior to POs/contracts signing by the contracting authority referring to the SOP.

o For procurements with a threshold above the ITB-5 procedure, ensure the conformity (documented) of the selected samples with the technical specifications set forth in the tender dossier given to the suppliers prior to contract awarding.

o Ensure the integrity of the sealed bids prior to their opening by the committee.

o Enable/enforce an effective reporting mechanism regarding potential procurement mismanagement.

Required profile and experience


o Advanced university degree (Master’s level) in investigations, law, management, finance, audit, or a related field such as Procurement Logistics and Supply Chain Management, etc

Professional Experience

o Five years of relevant experience in fact-finding/investigatory work preferably, but not limited to, misconduct and wrongdoing by employees, suppliers, and partners organizations, including fraud and other forms of corruption, using investigation techniques and procedures.

o Minimum 3 years of relevant working experience with at least 1 years in senior accountability role.

Professional Requirements

o Proficiency in reporting

o Proficiency in MS Office (i.e., Word, Excel, outlook etc.)

o Planning and Organizing (ability to work under pressure to meet tight deadlines, with peaks of heavy workloads

o Strategic vision

o Driving and achieving results

o Teamwork (Ability to delegate and work in team)


o Working knowledge of English

o limited knowledge of the language spoken in Borno Region (Hausa, Kanuri)

o Knowledge of Hausa desirable

Personal Requirements

o High integrity.

o Excellent Communication Skills.

o Relationship building.

o Very good diplomatic & negotiation skills.

o High Flexibility and adaptability.

o Ability to take initiative.

o Problem solving and decision making; ability to create solutions to operational problems.

o Leadership: developing and motivating staff.

o Humanitarian motivation and commitment to INTERSOS values.

o Respect of INTERSOS policies and procedures.

o Strong commitment to beneficiaries’ best interests.

How to apply


Interested candidates are invited to apply following the link below:

Please note that our application process is made of 3 quick steps: register (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to, with subject line: “**Platform issue** SR-49-2110– Position**”.**

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

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