Manager, Monitoring, Evaluation & Learning (MEL) at Concern Worldwide

Programme Director - Burundi/Rwanda at Concern Worldwide

Job Title: Manager, Monitoring, Evaluation & Learning (MEL)

Reports to: Senior Manager, Monitoring, Evaluation, Accountability & Learning (MEAL)

Direct Reports: None

Job Location: Nairobi with frequent travel to Concern Programmes field locations (Candidates must be legally entitled to work in Kenya at the time of application – National Position)

Contract Details: Fixed Term (One Year Contract), renewable subject to availability of funds and performance

Job Summary:

The job holder will be responsible for designing, planning, coordinating, implementing, analyzing, and reporting of all NAWIRI surveys, surveillance activities, and other assessments. The jobholder will also be responsible for designing of Nawiri data collection tools, digitizing them on the MEL system and ensuring the quality data/information is achieved through the system.

Main Duties and Responsibilities

Programme Support and Survey Management

  • Planning, designing and implementation of all NAWIRI surveys, surveillance activities and assessments undertaken by Concern across all its sectors of operation
  • Provide technical support to Nawiri in designing survey/ assessment methodologies and survey materials
  • Ensure presentation of survey proposal/methodology/results preparation and validation process is done in a timely and proper manner.
  • Conduct training of the survey teams, supervise data collection, data entry and ensure quality data is collected in all supported assessments and surveys
  • Lead the survey teams to conduct data analysis and production of draft and final report

Capacity Building

  • Train staff on the use of digital data collection platforms
  • Provide continuous support to field staff on use of the MEL system
  • Provide technical support on other identified MEL needs among the project team on ongoing basis

Planning, Monitoring, Evaluation and Reporting

  • Provide technical support to in the development of program log frames, program indicators, Theory of Change, and other project design tools for NAWIRI
  • Periodic monitoring of the existing MEL system to ensure quality data is collected and utilized to support periodic reviews of the project’s performance
  • Conduct regular visits to the field to monitor the quality of intervention and propose recommendations to Project Lead and Senior Manager, MEAL for follow up and implementation
  • Produce quarterly indicators monitoring report and share results of projects’ quality performance based on monitoring data findings.
  • Participate and contribute in the writing of the quarterly, semi-annual, and annual project reports
  • Spearhead internal evaluations and participate in external project evaluations

Learning and Knowledge management

  • Organize learning events for the project as necessary
  • Support the documentation and dissemination of lessons learned on the H&N component of the project
  • Work closely with program teams at Concern and at the Consortium level to analyze and strengthen the use of lessons learned for decision making to improve quality of the project
  • Participate in quarterly program review meetings and other learning platforms


  • Participate in consortium level MEL forum
  • Participate in other coordination and review meetings as and when required


  • Adhere to and promote the standards outlined in the Concern Code of Conduct and associated policies to their team, beneficiaries, and be committed to providing a safe working environment
  • Participating and contributing towards Concern’s emergency response, as and when necessary
  • Maintain the minimum gender standards
  • Take all possible measure to meet Core Humanitarian Standards (CHS)
  • Any other duties as assigned by the Line Manager

Person Specification

Minimum Education, Qualifications & Experience Required:

  • A Degree in Statistics, Project Management, Epidemiology, or Economics with a strong statistical focus and survey/surveillance background.
  • Six (6) years’ experience in surveillance and surveys (SMART, SQUEAC and LQAS methodologies)
  • At least five (5) years’ experience in data management including qualitative and quantitative data analysis for large data sets
  • Substantial experience in information management, M&E designs, tools and methodologies using digital tools and platforms
  • Proficiency in the use of statistical software (Epi Info, ENA, SPSS, STATA and ArcGIS) and digital data gathering technologies.

Preference will be given to candidates who have:

  • Proven competency in ethical principles of research, statistical analysis and complex survey design
  • Excellent report writing, communication, interpersonal, ToT, networking and coordination skills
  • Strong communication and inter-personal skills required for working with multi-cultural, multi-lingual and multi-ethnic teams
  • Ability to work in a systematic, organized manner with keen attention to details
  • Positive attitude towards work with the ability to work under pressure and meet tight deadlines

Competencies required:

  • Planning and decision-making
  • Delivering results
  • Communicating and working with others
  • Managing yourself

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a consultancy opportunity with Concern Worldwide will be expected to sign the Concern Code of Conduct and Associated Policies as an appendix to their consultancy contract. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to do consultancy work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, being hired as a consultant with Concern is subject to a range of vetting checks, including criminal background checking.

Concern’ is the trading name of ‘Concern Worldwide’, a company limited by guarantee, registered number 39647; registered charity number CHY 5745, registered in Ireland, registered address is 52-55 Lower Camden Street, Dublin 2, Ireland. Follow Concern online:

How to apply

Interested candidates, who meet the above requirements, should send a detailed CV with three referees and Cover Letter Only to with the subject of the email as “Manager, Monitoring, Evaluation & Learning (MEL) ’’ on or before 8th September 2022 “. Only short-listed candidates will be contacted for interview.

Concern Worldwide is an equal opportunity employer and does not charge a fee at any stage of recruitment process (for application, written test, interview, training, medical examination etc.) nor act through recruitment agents. This is applicable for all opportunities including staff and interns.


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