MSF Academy – AMR Initiative – Clinical Mentor (m/f/x) At Médecins Sans Frontières

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 60 countries to populations in distress, to victims of natural or manmade disasters and to victims of armed conflicts, without discrimination and irrespective of origin, religion, creed or political affiliation.


This is a new and exciting role that is directly linked to the MSF ambition to develop and implement an AMR (Antimicrobial Resistance), training programme. The purpose of the role is to provide support to participants of a new online learning course for MSF practitioners working in the field of AMR, in particular AMS (Antimicrobial Stewardship) and IPC (Infection Prevention & Control ).

We are therefore looking for an enthusiastic IPC or AMR specialist with medical doctor or nursing clinical background and experience in clinical mentorship and/or pedagogy and/or remote training activities. This is a great opportunity to promote the value of clinical mentoring, IPC and AMR in our programs and around the world. If you are interested in that, this is your opportunity.

As part of the ambition to fight antimicrobial resistance in MSF projects, OCA and the MSF Academy have developed a project to train IPC supervisors/managers and AMS focal points in a large number of MSF projects. The project is partnering with BSAC (British Society for Antimicrobial Chemotherapy), a respected international organisation to develop the curriculum content in collaboration with OCA and transfer into an e-learning format. The e-learning courses, IPC and AMS, are provided in both French and English. Clinical mentoring is provided to each participant, alongside the course, to facilitate learning integration and transfer to the working practice.

The E-Learning current set-up is providing access to an 80-hour course divided into 4-hour modular training sessions per week, through an online/offline setting. It aims to improve both the technical and managerial competencies of MSF national staff working as the focal points for IPC and AMS.

Key to the success of this project is the development and implementation of an efficient strategy for the clinical mentorship, that will be led by the MSF Academy, based on its existing experience in this field.

The MSF Academy for Healthcare is an initiative that has been created with the aim to increase the quality of healthcare provided by our staff to the patients we assist in the missions. The Academy has a growing portfolio of learning projects addressing specific objectives of different categories of healthcare staff in MSF. All these projects are chosen in line with overall MSF operational and medical priorities.

More information on the MSF Academy and its activities can be found on


Recently the MSF Academy has a developed a growing experience and expertise in the field of clinical mentorship, working together in a pragmatic network with others that are interested in this field in MSF. However, the nature of the project design obliges us to organize the clinical mentorship at distance, and through local relays in each of the projects. For this reason, the practical implementation requires a smart and dynamic strategy.

Position within the organisation

The AMR project is implemented by the MSF Academy for Healthcare, in close coordination with all the MSF Operational Centers and under the management of a MSF Academy project manager.

The AMR Learning mentorship team consist of six clinical mentors, with IPC and/or AMR expertise, coordinated by a clinical mentoring lead, working together with the project manager and the MSF Academy team.

Selected applicants will first undergo the IPC and/or AMS training on Tembo platform and will then be trained in clinical mentoring. Mentees will then be shared among the mentoring team according to mentor’s field of expertise, language and availability.


1. Provide individual support for up to 10 learners (75%)

a. Remote learning support via phone/online calls and chats, e-mails (2h/week/learner):

· Lead and guide the learning of the learners, based on the curriculum, resources and learning activities made available on Tembo, including forums and journal clubs

· Create or adapt and curate additional resources depending on learner’s specific needs.

· Assist the learner to orientate themselves in the course (where to find the information on Tembo Learning Management System (LMS): means of communication, assessment system and criteria, course calendar; referring to AMR clinical coordinator or Tembo helpdesk for specific issues, etc)

· Assure good progress in the completion of the course learning activities in view of the specific needs and situation of the learners, identity and solve obstacles throughout the course.

· Assess the outcome of the learning (refine/tailor assignments, give feedback on assignments, quizzes, learners journal and case studies)

· Provide mentoring-like support on IPC supervision/management or AMS job by establishing and following -up on individual development plan, based on learner’s self-assessment in the different competency areas of his/her job and on the context’s opportunities and constraints.

b. Face-to-face learning support

· Field visits at the learner’s place of work (1 visit / cohort possible according to learner needs and opportunity)

2. Prepare and facilitate group training activities (20%)

· Prepare and facilitate interactive webinars per year (2/modules)

· Encourage peer-learning and learning community building through creating and moderating discussion forums on Tembo LMS, group chats etc.

· Curate and create additional resources, organize and improve the existing course contents on Tembo LMS

· Follow-up on buddy system and group works

3. Administration, monitoring and evaluation (5%)

• Participate in team meeting

• Collect data and report on learners’ scores, participation, progress, satisfaction, obstacles

• Debrief and share proactively with other clinical mentors and AMR clinical mentoring coordinator to improve the learning experience

4. Assessment of the learning (transversal)

· Participate in the definition of the assessment marking criteria.

· Evaluate and certify the competencies developed, thanks to the detailed assessment plan set.

· In addition to self-assessment, give feedback on the accomplishment of tasks and performance, the mode of operation and the evolution of the participant learning through the review and output assessment.


This job application seeks to recruit 5 to 6 clinical mentors for the delivery of 2 training programs, for IPC supervisors and AMS focal points. In that sense, there will be 2 poles of clinical mentors, but it is possible that some of the candidates have the competency to cover for both profiles.

Required qualifications and experiences

· A Diploma Nurse or Medical Doctor degree, preferably with a master or postgraduate degree

· Proven experience of minimum 5 years practicing medicine or nursing with expertise in

o IPC or,


o Or both, with a general expertise in the field of AMR (Essential)

· Experience of working in MSF field locations is highly preferred. Prior experience in an advisory, planning, strategic or subject matter expert role would be an asset.

· Experience in hands-on clinical mentorship / preceptorship or as tutor, coach or trainer as well in supporting staff with e – learning and/or remote training activities is an asset

· Experience of working in African, Middle East or Asian countries

· Proven proficiency in English or French. Both is an advantage. Arabic is an asset.

· Readiness and flexibility to often be in contact with participants (weekly basis as an average).

Personal characteristics/**interpersonal** skills

· Excellent communication skills, eager to transmit in an intercultural environment

· Ability to work autonomously

· Very organised and solution-oriented

· Empathic problem solver


  • Expected starting date: February 21st 2022
  • Contract type: Open-ended contract (CDI).
  • Full-time is preferred. Part-time can be considered but with a minimum of 60%.
  • Location: Preferably based in Beirut, Dakar, Nairobi, Johannesburg or Delhi. The final outcome depends on local legal limitations (residency, work permit, etc.).
  • The contractual terms and conditions will be established according to the place of work and in respect of MSF standard function and salary grids, taking into consideration past experience.
  • Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
  • Adhere to the MSF Behavioral Commitments

Deadline for applications: 11/01/2022

How to apply

Please, send your CV and cover letter to and mention “Clinical Mentor” in the subject of your email.

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to create an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

The protection of your personal data is important to MSF. By submitting your application, you consent to MSF using your personal data. For more information, consult our privacy notice to job applicants.

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