- CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
- CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
- Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
- Visit www.ctg.org to find out more
Overview of Position
- Our client Disengagement, Disassociation, Reintegration and Reconciliation (DDRR) programme is a key component of client’s peacebuilding and stabilization portfolio that aims to increase Somalia’s resilience to destabilizing conditions and build national capacity towards sustained peace. The programme aims to contribute to peace and improved security in Somalia through supporting the Federal Government of Somalia’s (FGS) National Programme on the Treatment and Handling of Disengaged Combatants and Youth at Risk (National Programme).
- Our client has been supporting the FGS in its implementation of the National Programme through a four-pillared approach that reframes traditional DDR in terms of Disengagement, Disassociation, Reintegration and Reconciliation (DDRR). As part of the support provided in Transition Centres across three regions in Somalia, beneficiaries receive regular psychosocial counselling, skills-building, GBV and CRSV services, case management and support with reaching out and reconciling with family and community members. Our client is recruiting a Case Management and GBV Supervisor to support the National Case Management Officer and WPS Officer on the maintenance of a comprehensive case management programme in Female and Male Rehabilitation Centres and Community Based Organizations (CBOs) and support all GBV/CRSV cases. The Consultant is responsible for technical supervision and training of social workers in rehabilitation centres and CBOs in the project location. This position will be under the overall supervision of the DDRR Programme Coordinator and the direct supervision of DDRR Project Officer (Women, Peace, and Security) and National Case Management Officer.
- To successfully fulfil the listed duties, the selected candidate will work closely with the M&E team and other our client technical leads to ensure linkages and effective implementation of project activities in a manner that is gender responsive.
- Supervise and mentor social workers and build their technical capacity through individual and group training.
- Work with social workers to ensure that case files are maintained properly with respect to confidentiality requirements, ensure all active case files are reviewed bi-weekly and provide regular feedback to the social workers.
- Assess beneficiary condition and needs upon enrolment and assign case workers based on the individual needs of beneficiaries.
- Provide direct case management to complicated cases and GBV/CRSV cases.
- Work with the National Case Management Officer to facilitate trainings/workshops on Mental Health and Psychosocial Support Services (MHPSS) and gender responsive programming.
- Respond to caseworkers’ emotional reactions to the effects of case management working with both defectors and GBV survivors.
- Work with National National Case Management Officer and DDRR Women, Peace & Security Officer to adjust the Case Management Programme based on continuous assessments from case management unit and feedback from
- beneficiaries with a particular focus on gender specific adjustments in service.
- Compile and review data submitted by social workers, write reports, meeting minutes, and ensure these are completed and delivered in a timely fashion to the National Case Management Officer and WPS Officer.
- Provide interpretation and written translations of case management documents as assigned.
- Coordinate with protection programs such as GBV working group cluster and regularly update the referral pathways.
- Split working week between Male Centre and Female centres for the purpose of providing support to both male and female beneficiaries and social workers.
- Facilitate weekly Case Management team meetings and participate in DDRR meetings and other meetings as assigned.
- Perform any other duties as assigned by the supervisors.
- Under the overall supervision of the DDRR Programme Coordinator and the direct supervision of DDRR Project Officer (Women, Peace, and Security) and National Case Management Officer.
The incumbent is expected to demonstrate the following values and competencies:
VALUES – All our client staff members must abide by and demonstrate these five values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
CORE COMPETENCIES – Behavioural indicators – Level 2
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
MANAGERIAL COMPETENCIES – Behavioural indicators – Level 2
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
- This role has no team management responsibility
- In depth knowledge of case management principles and rules.
- Demonstrates creativity in working with challenging cases.
- Knowledge of confidentiality rules and regulations.
- Excellent organizational, analytical, sensitive oral and written communications skills, with keen attention to interpersonal skills and effective communication.
- Qualified female candidates are encouraged to apply.
How to apply
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