Needs Analysis Consultant At Mosaik Education

About Mosaik

Mosaik Education supports refugees to access higher education through academic guidance and skills programmes that are designed with the refugee community and leverage technology. Today, only 5 percent of eligible refugees have access to higher education, compared to 40 percent of global youth. This limits their potential to become self-reliant, integrate and contribute in their host communities, and to help reconstruct their home country when they return.

About the role

As part of a programme re-design project, Mosaik is looking for a consultant with expertise in refugee education to conduct a needs analysis for young refugees hoping to move on to Higher Education. This will involve reviewing materials in Arabic for an existing support programme, conducting interviews with individuals in the target audience and contributing to a report on what refugees need to be successful at this pivotal stage in their education.

What will you be doing?

  • Review student facing course materials
  • Interview 5-6 students about their experience(s) of learning and support requirements
  • Collaborate with the Head of Learning to ensure all insights inform the new programme design


  • Needs analysis on refugee needs around access to tertiary education
  • Workshop with Mosaik team to validate revised content outline
  • Session plans of all modules; including guidance to facilitators on engaging online and offline delivery
  • ToT package targeting local community-based organization on engaging learners with content online and offline. To be delivered remotely.
  • Revised e-learning content, syllabus, and worksheets.

Required experience

  • Experience of non-profit/international development sectors/refugee education sectors
  • Knowledge of the context, challenges and opportunities of accessing higher education for refugees/displaced people
  • Knowledge of higher education in the Middle East & North Africa context
  • Experience conducting high quality qualitative or user research to inform programme design
  • Fluency in English and Arabic
  • Good written and verbal communication skills and able to demonstrate ability to liaise effectively with other team members
  • Ability to work remotely part of a team
  • Highly organised, confident, decisive, and enthusiastic self-starter
  • Ability to commit and to work to timeframes


This is a short-term consultancy position with specific deliverables:

  • A report on specific needs analysis for MENA
  • Review of current content in Arabic
  • Contribution to audience definition and learning outcomes workshop
  • Participation in learner journey workshop and sense checking on prototype content
  • We estimate that the consultancy will take 30 hours or 4 days total and should be completed in a window of 3 weeks
  • Candidate based anywhere, but preference for a candidate that can work within +/- 5 hours of GMT.

How to apply

How to apply

Please send a CV and a short cover letter (max 350 words) that detail your portfolio of work, how your experience is relevant to this project, and your daily rate, to by 13 April 2022. Please include ‘Needs Analysis Consultant’ in the title.

We will be reviewing applications on an ongoing basis and are keen to make a quick appointment, so early application is encouraged. Please contact for any informal inquiries prior to application.