NIGERIA – DEPUTY COUNTRY COORDINATOR LIMITED ACCESS PROGRAMMING OPERATIONALIZATION (H/F) – MAIDUGURI At Solidarités International

ABOUT THE MISSION

SI is present in North-East Nigeria since 2016 and is currently operating in 4 operational bases across Borno State (Maiduguri, Monguno, Ngala, Dikwa) with outreach capacities across all BAY (Borno, Yobe and Adamawa) States through its emergency component. Current coordination is based in Maiduguri while a representation office is set up in Abuja. In 2020, SI opened a Base in Zamfara State to start Emergency Response in North West where the security and humanitarian situation has been deteriorating over the past few years. Security and humanitarian situation in both North East and North West as well as epidemic outbreaks continue to affect millions of live in those areas.

SI is responding to the humanitarian needs of displaced populations and host communities through WaSH, Shelter & NFI, FSL (Food Security and Livelihood) and Emergency/Rapid Response activities. In order to promote an integrated approach, SI is also lead partner of three consortiums: one with INTERSOS implementing CCCM and protection activities and two with ALIMA (Health and Nutrition).

The annual budget of the mission is around 9 million euros in 2020 and the mission has potential for development in its current area of intervention as well as in the North Western part of Nigeria where limited actors are currently present.

The mission is fully staffed with 18 international and 200 national personals. Position is currently based in Maiduguri.

ABOUT THE JOB 1/2

The actual context is worsening in North-East Nigeria with:

• Capacity of Armed Opposition Groups (AOG) recently demonstrated to take-over garrison town and maintain control over a significant amount of time
• Direct targeting of NGO facilities and staff by AOGs when in control of a location
• Presence of delocalized staff at field level with higher exposure for themselves as well as for the organization. Need to reduce overall exposure of the organization at deep field level
• Limited UNHAS capacities for rotation and staff transport

Under the supervision of the Country Director, and in close collaboration with other coordination members and the bases, the DCD LAP operationalization will be responsible for the definition and operationalization of a new HR set-up and working methodologies for deep-field bases (Monguno, Ngala, Dikwa) taking into account the context with a move towards a stricter Limited Access Programming (LAP).

The scope of the mission will not include the revision of the security analysis, which will be led by the Security Coordinator before the arrival of the DCD LAP operationalization on the mission.

ABOUT THE JOB 2/2

Main Responsibilities:

DEFINITION OF A NEW LAP HR SET-UP

1. Mapping of all processes and identified risks
   1. Carry-out a mapping of SI processes and sub-processes / tasks involving the bases, both for program and support departments
2. For each identified sub-process / task, identify if needed:
   1. HR resources needed, their profiles (expected level of skills), the location from where the task can be implemented, the need for field access (including estimated frequency)
   2. Create a RACI between the different HR resources identified
   3. Identify materials needs associated
   4. Team management communication schemes
3. For each sub-process,
   1. Identify the risks and mitigation measures (quality, control, compliance) and define the list of internal control points to move towards a higher level of LAP (Risk Analysis Table adapted to internal processes)
   2. Material and resources needed to mitigate the identified risks
4. Conduct a review of:
   1. External actors working in the same locations, identify their mode of operations/adaptation to the current contextual change for lesson learnt and best practices
5. Based on elements above and in close coordination with the Finance, define a targeted organigram for the bases and relevant resources needed at coordination level for supporting the bases

OPERATIONALIZATION OF THE NEW HR SET-UP AND LAP:

1. In close collaboration with (CD) and HR coo : update key Job Description to adapt them to new HR set-up / LAP
2. Present / Train base & coordination staff on new RACI
3. For key identified mitigation measures, define basic SOPs of implementation (define tools, methodologies and frequency of information flow)
4. Define a workplan and subsequent responsibilities for finalization of the new HR set-up
5. In close collaboration with Country Director and Security Coordinator, define:
   1. Framework enabling roles/functions that requires actual field presence e.g rotational based field visit plan.
   2. Safety and Security mitigation measures with the new setup.

DELIVERABLES

1. Mapping of all processes/ sub-processes by department
2. LAP Risk Analysis Table
3. RACI
4. Updated deep-field bases and coordination target organigram
5. Updated key job descriptions
6. Basic SOPs for key mitigation measures
7. Operationalization workplan and responsibilities

ORGANIGRAM CHART / POSITION

Line manager: Country Director

Line report(s): Technical Coordinators, Grant Manager, Emergency team

Functional manager: HQ Desk Manager and team

Functional report(s): Field coordinators

YOUR PROFILE

Qualifications :

• Masters’ degree or equivalent in related sectors
• Previous experience in similar senior positions, in terms of program volume and responsibilities
• Previous experiences in emergency contexts and high volatile environments
• Previous experiences in strategy and programming
• Ability to delegate, and at the same time, to follow up several projects in several areas.
• Ability to set up and orientate coordination mechanism in an operational way
• Strong leadership and ability to inspire and bring together various profiles, as well as management capacity
• Previous experiences in managing a consortium and strong partnerships with other NGOs.
• Strong interpersonal and communication skills;
• Strong organizational capacities;
• Ability to prior tasks and manage a large scope of work
• Ability to work rapidly under short deadlines
• Pro-activeness and autonomy
• Proven writing and spoken English are required

SI WILL OFFER YOU

A salaried post: according to experience from 2640 euros gross per month (2400 base salary + 10% annual leave).

Per Diem: 600 USD / month.

Social and medical cover: Expatriates benefit from an insurance package which reimburses all healthcare expenses (including medical and surgical expenses, dental care and ophthalmological expenses, repatriation) and a welfare system including war risks. Essential vaccination and antimalarial treatment costs are refunded.

Vacation: During the assignment, a system of alternation between work and time off is implemented at the rate of one break every three months. Our policy was just modified: from now on, Solidarités offers you 7 working days ever three months, with a 850 USD allowance for each break. In addition to these regular break, SI adds a day off per worked month. These days off as well as the breaks are not deducted from the paid leaves that are paid every months with your salary as they are offered by the organization.

Living conditions

The DCD will be based in Maiduguri. He/she is living in a single bedroom with bathroom. The number of expatriates living in the guesthouse is quite high and various in terms of nationality: this is a chance but also requires adaptability and open-mindedness.

The DCD will travel regularly to areas of interventions. He/she has to respect the security measures in place, like curfew time and SI restrictions/rules. The environment is highly volatile, so he/she has to adapt him/herself to sudden changes.