People & Culture Manager at Plan International


Plan International is a leading girls and children’s rights organization. Plan strives for a just world that advances children’s rights and equality for girls. We motivate our people and partners to:

  • empower children, young people and communities to make vital changes that tackle the root causes of discrimination against girls, exclusion and vulnerability
  • drive change in practice and policy at local, national and global levels through our reach, experience and knowledge of the realities children face
  • work with children and communities to prepare for and respond to crises, and to overcome adversity
  • support the safe and successful progression of children from birth to adulthood

Plan operates in 77 countries around the world. It brings its support to millions of children, their families and communities, mainly in Africa, Asia, Middle East, and South America. It implements projects in the Health, Water and Sanitation, Education, Child Protection, Sustainable Livelihood, and cross-cultural communication. Child sponsorship forms the basis of our work with children. Worth to mention, Plan International global ambition is to support 100 million girls learn, lead, decide and thrive!

 

As part of its commitment to support Plan International Federation reach 100 million girls so to Learn, Lead, Decide and Thrive, Plan International Liberia has developed a Country Strategy for the next five years (2019 to 2024) with specific focus on reaching 600,000 marginalized girls and children all over the country, with a strong commitment to work with partners at various levels to put an end to violence against girls and young women including Child Early Forced Marriage and Female Genital Mutilation (FGM) and other norms and practices that hinder their development and empowerment.

 

Plan International Liberia is committed to ensuring that Child Protection and Youth Safeguarding, Gender Transformative programming and Influencing are key and an integral part of all its work in the country.

 

role PURPOSE

Provides leadership and strategic direction for the People & Culture function within the country according to Plan’s global People & Culture principles and policies and global best practices cognizant with local environment.

 

Dimensions of the Role

  • People & Culture leadership, strategic direction for the People & Culture functions within the country, promotion of transparency and accountability in all management aspects.  Subject matter expert on PII Policies and Procedures related to People & Culture Management and Liberian Labour law.
  • Member of the Country Leadership Team and reporting to the Country Director on all areas of opportunity, risks and long term People & Culture delivery;
  • Directly manages People & Culture team
  • Oversees People & Culture needs of all the staff of the Country Office, POs and the PIIAs;
  •  Has responsibility for compliance with organizational and statutory policies and laws on Human Resources;
  • Act as National Child and Youth Safeguarding Policy focal point to ensure all standards effective implementation;
  • Budget responsibility limited to area specific matters;
  • The monitoring of People & Culture audit actions lists and risk register.

 

Accountabilities

STRATEGIC OVERSIGHT

  • Establish annual People & Culture work plan, set priorities, monitor work progress and ensure results are achieved according to schedule and set standards
  • Liaise with Global Hub, and Regional office to support and contribute to People & Culture strategy implementation
  • Provide technical leadership to the country People & Culture team including reviewing and supervising the work of the People & Culture team and setting of annual capacity development plans for each team member
  • Strategic oversight of all Plan International Liberia People & Culture processes inclusive of Talent Acquisition and Development, Recruitment & Selection, Performance Management, Compensation and Benefits, Employee Relation, People & Culture Policy and processes, grievances and counselling and stakeholder Management.
  • Develop, implement and monitor the interpretation and application of new human resources systems, practices and procedures
  • Provide strategic People & Culture input into the development of Country Strategy (CS), taking an overview of the People & Culture strategies within this to ensure that they incorporate effective workforce planning tools and are aligned to Global People & Culture strategy;
  • Support managers and staff in implementing the Plan Employee Appraisal process. Track progress, and maintain statistical data on results to support attainment of organizational objectives and improve staff performance;

 

TALENT ACQUISITION & MANAGEMENT

  • Draft required Job description and adverts and ensure advertisement are done via appropriate channels in Liberia
  • Help design optimal program and shared services staffing plans
  • Ensure recruiting and hiring practices are in compliance with government regulations and organizational policies
  • Coordinate with hiring managers to ensure all hiring requests are complete according to Recruiting Policies and Procedures of Plan International Liberia.
  • Review recruitment results and support in salary break down and offer letters to candidates
  • Organize, lead and document post-recruitment conversations with managers and candidates.
  • Ensure that orientation is conducted for each newly hired national and expatriate team members consistent with global guidance including PI Code of Conduct, HBD, Fraud and Security and a review of all relevant policies and handbooks.

 

COMPENSATION AND BENEFITS 

  • Provide innovative country level compensation and benefits administration
  • Ensure all country staff are covered on all relevant insurances
  • Review salary scales & benefits packages and bench mark against the market on an annual basis
  • Conduct job evaluations on new and existing positions and manage country wide job audits to ensure equity and competitiveness within the job market
  • Provide required support during assigned expatriate recruitment activities.

 

EMPLOYEE ENGAGEMENT & MANAGEMENT

  • Act as People & Culture partner to all PIL Team members
  • Using available People & Culture data agree and deploy annual employee relations calendars to provide a positive employer-employee relationship and promote a high level of employee morale and motivation within our offices.
  • Promote accountability, communicate expectations and provide constructive feedback and assist team members with information, tools and resources to improve performance & reach objectives.
  • Support management’s goal of continuous capacity development of national staff through the provision of internal and external trainings.
  • Alongside our legal counsel and Country Director, manage all People & Culture related legal issues in compliance with the labor law.
  • Proactively update senior management on any issues & grievances and ensure efficient and transparent solutions that protect both PIL Team members and PIL interests in accordance with policies, regulations and procedures and global guidelines in term of safeguarding.
  • During all parts of the human resource life cycle, promote the PIL goals and targets for gender equity and cultural diversity
  • Manage and maintain office/work spaces in such a way that fosters a harmonious work environment.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

 

 

SECURITY

  • Ensure compliance with security procedures and policies as determined by Country Leadership Team.
  • Proactively ensure that team members operate in a secure environment and are aware of policies.
  • Partner with leadership to promote a safe and inclusive work environment that, regardless of the context, is consistent with Plan Core values

 

CHILD AND YOUTH SAFEGUARDING POLICY IMPLEMENTATION

  • Ensure child and youth safeguarding policy’s standards are monitored and effectively implemented;
  • Coordinate with the Child and Youth Safeguarding Advisor to ensure that the CPP self-assessment is conducted as per guidelines, posted on the risk management system and action plan for risks’ mitigations is monitored;
  • Recruitment and engagement processes reflect Plan’s commitment to keep children safe and minimize as far as possible the risk of engaging an individual or organization unsuitable to work with children as per indicators of standard 3 (Safe recruitment, selection and engagement);
  • Plan International regularly and consistently evaluates the outcomes and impact of child and youth safeguarding measures to ensure both upward and down ward accountability in relation of child protection as per indicators of standard 6 (Accountability for keeping children safe).

 

  1. Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

Internal:

  • Country Director
  • Regional HR Partner,
  • A member of the WACA HROD Network: supporting colleagues and drawing on the support they can offer;
  • GH, RH and CO Colleagues and managers/supervisors;
  • A member of the Country Leadership Team: collaborating with other functions – sponsorship, finance, and program, operations – to ensure that HR processes are integrated.

Externally:

  • Government ministries / local authorities to deal with legal / migratory issues around employment of international staff;
  • Other INGO HR staff
  • Active participant in Liberia HR NGO forum and Government representation on all issues related to Labor law/Social security, etc.

 

Technical expertise, skills and knowledge

Essential

  • Master’s degree in Human Resources Management with HR professional qualifications and 5 to 7 years’ experience in HR management;
  • Proven interpersonal skills (open minded, diplomatic, flexible…);
  • Remains calm and positive under pressure and in difficult situations;
  •  Able to identify and manage risks to the organization;
  • Ability to negotiation, persuade and influence;
  • Good listener with strong advisory skills;
  • Excellent writing and speaking skills in English
  • Skills in supporting strategic planning and human resourcing requirements;
  • Strongly drives performance forward;
  • Ability to motivate and support organizational changes;
  • Creates strong sense of purpose within own part of the business and with stakeholders.

 

Desirable

  • Knowledge of organizational development to support a changing program an advantage;
  • First-hand experience and knowledge of working in development sectors in Liberia or other West Africa Context in particular an advantage;
  • Leads major change while keeping staff and stakeholders on board.

 

Physical Environment

This position is based at our Country Office. However, the post-holder must be willing to travel at least 20% within and outside the country.

 

Level of contact with children

High level: Frequent interaction with children. The incumbent will play the role of National Child safeguarding focal point and must ensure its effective implementation

 

Plan International’s Values in Practice

We are open and accountable

  1. Promotes a culture of openness and transparency, including with sponsors and donors.
  2. Holds self and others accountable to achieve the highest standards of integrity.
  3. Consistent and fair in the treatment of people.
  4. Open about mistakes and keen to learn from them.
  5. Accountable for ensuring we are a safe organisation for all children, girls & young people

 

We strive for lasting impact

  1. Articulates a clear purpose for staff and sets high expectations.
  2. Creates a climate of continuous improvement, open to challenge and new ideas.
  3. Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
  4. Evidence-based and evaluates effectiveness.

 

We work well together

  1. Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  2. Builds constructive relationships across Plan International to support our shared goals.
  3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  4. Engages and works well with others outside the organization to build a better world for girls and all children.

       

        We are inclusive and empowering

  1.       Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
  2. Builds constructive relationships across Plan International to support our shared goals.
  3. Develops trusting and ‘win-win’ relationships with funders, partners and communities.
  4. Engages and works well with others outside the organization to build a better world for girls and all children.

 

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