Programme Quality & Development Manager At War Child Holland

“Overseeing programme development and quality assurance for an ambitious portfolio that puts children first through Education, Child Protection (CP), Psychosocial Support (PSS) and emergency response”

War Child Syria Response

War Child Holland (WCH) is an international non-governmental organization that works exclusively to improve the well-being and resilience of children and youth affected by violence and armed conflict. WCH and its partners support children affected by the conflict in Syria through an integrated mix of child protection, education and psychosocial support interventions, while working closely with their caregivers, families and wider communities for maximum and durable impact.

We are seeking to strengthen our team and we are currently seeking an enthusiastic and passionate Programme Quality & Development Manager to join our dynamic team of professionals dedicated to helping children and their families positively deal with the consequences of being exposed to armed conflict.


As Programme Quality & Development (PQD) Manager you will be responsible for leading the programme development and resource mobilisation efforts. You will oversee quality assurance and monitor & evaluate on-going programming in our fields of expertise – Education, Child Protection (CP), Psychosocial Support (PSS) and emergency response. You will have proven management experience in the humanitarian/development sector, preferably including international exposure, and be someone who truly understands the challenges of working for an international NGO in a dynamic, global setting. You are ready and eager to lead the development of new programme interventions relevant for the Syria Response and remain continuously primed and committed to respond to new funding opportunities.

Working in close consultation & collaboration with external partners the PQD Manager will drive coherence, relevance and effectiveness of War Child’s overall Syria response programme, in accordance with humanitarian and sector-specific standards as well as War Child’s mandate & strategy, to help increase the impact of our work.

Your Challenge

Programme Design & Resource Mobilisation

· Lead the development of new programme interventions relevant for the Syria Response, in close consultation with external partners, ensuring continuous readiness to respond to new funding opportunities.

· Lead and coordinate the co-development of both solicited and unsolicited project proposals and funding applications.

· Stay abreast of and scope out potentially relevant funding opportunities and strategic partnerships with support from relevant departments within the organisation.

· Design, improve and document internal workflows, tools and processes for effective programme design, proposal development and report-writing.

Programme Quality & Accountability

· Ensure coherence, relevance and effectiveness of War Child’s overall Syria response programme, in accordance with humanitarian and sector-specific standards as well as War Child’s mandate and strategy.

· Oversee the provision of technical assistance and capacity development in the areas of Education, CP and PSS to War Child’s programmes and partners.

· Oversee regular needs assessments in accordance with applicable standards to inform programme design, adjustments and implementation.

· Ensure that programme activities are effectively monitored & evaluated, and mechanisms are in place for programme participants to hold War Child and its partner to account.

· Ensure lessons learnt inform adaptation and future programme design.

External relations

· Develop and maintain positive relationships with donors, UN agencies, authorities and other relevant stakeholders.

· Effectively represent War Child in relevant coordination forums, network bodies, cluster groups and consortia, positioning War Child as a partner of choice.

· Maintain positive and effective relationships with War Child’s partners and actively contribute to localisation initiatives and capacity development efforts.

· Contribute as needed to the development of external communication and advocacy products, ensuring programme perspectives are adequately reflected.

· Lead and support the development of external-facing products conveying the nature, quality, relevance and added value of War Child’s programming.

Internal Relations; Management

· Lead the PQD department, including direct line management, mentoring, support, staff welfare and performance management for a team of advisors.

· Actively contribute to positive interdepartmental relationships and dynamics.

· Serve as a member of the Country Management Team, contributing to strategy development and high-level planning, problem-solving and decision-making.

· Deputise for the Country Director as and when needed.

Your Profile

· Relevant academic degree.

· Minimum four years of senior management experience in the humanitarian/development sector, preferably including international experience.

· Demonstrated experience in writing project proposals for a wide range of donors.

· Experience with running, supporting and/or managing programmes in conflict-affected or other complex environments, including activities in at least two of the following areas: Education, Child Protection and Psychosocial Support for children and their caregivers.

· Knowledge of – and affinity with –programmes designed to enhance the psychosocial well-being of children in humanitarian/development contexts.

· Proven track-record of working in partnership with local/national response actors.

· Sound knowledge of monitoring, evaluation, accountability & learning methodologies, tools and systems in the humanitarian sector.

· Understanding of the Syria context and its complexities considered an asset.

· Excellent English written and verbal communication skills are essential.

· Arabic language skills will be considered a major asset in the selection process

· Persuasion and motivation skills, ability to convince and mobilise others.

· A successful track record in initiating, cultivating relations with – and securing support from – a wide range of institutional donors.

· Strong networking skills; ability to maintain good working relationships with partners, donors and other external as well as internal stakeholders in a sensitive environment.

· Solid analytical and problem-solving skills.

· Ability to manage a varied, fluid and demanding workload and meet deadlines.

· Affinity with War Child’s mandate, mission and core values (Impact, Creativity, Inspiration and Integrity).

We Offer

• A dynamic and challenging work environment, with opportunities to grow and enhance your skills.

• Competitive salary and comprehensive secondary benefits including opportunities to develop professionally.

• Working as part of a multinational, multilocational team committed to support children affected by violent conflict, with relevant expertise and experience.

Location & Travel

This position can be located in either Amman, Jordan or Nicosia, Cyprus, with up to 40% travel in the region.


Local contract with a duration of at least 1 year with the intention of prolonging.

How to apply

Interested and qualified candidates are invited to upload their CV and a short cover letter (max 400 words), in English, no later than 28th February 2022, by using the following hyperlink:

N.B. War Child will be reviewing applications on a rolling basis and reserves the right to close the vacancy if a successful candidate is identified prior to the deadline. Appointment of a successful candidate remains subject to funding.

The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse.
This subject is addressed in our recruitment and selection procedures.

War Child prides itself on being an equal opportunity employer. We support & promote diversity & inclusion, and we will consider all qualified applicants without regard to sex, race, colour, religion, national origin, disability, sexual orientation or gender identity.

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