Psychosocial Counselor At RefuSHE


Founded in 2008, RefuSHE is a non-profit with operations in Nairobi, Kenya that protects, educates, and empowers young refugee women and girls through a unique holistic model that provides shelter, education, case management, counseling, childcare, legal advocacy, and vocational training. RefuSHE’s holistic program meets the imminent and longer terms needs of unaccompanied, separated, and orphaned refugee girls, young women, and their children. It is the first and only organization dedicated to refugee girls in East Africa. Over the past twelve years, RefuSHE has grown to become a leading institution and global thought-leader in the field of refugee girl protection, education, and empowerment.

Position Title: Psychosocial Counselor (National Position)

Supervisor: Mental Health Manager

Position Summary

RefuSHE is seeking a Psychosocial Counselor to join the Mental Health Department at RefuSHE. RefuSHE’s Mental Health Department is responsible for upholding and promoting evidence-based healing services for refugee girls and women so that they can rebuild their lives and thrive. RefuSHE is seeking a proactive, passionate mental health professional to support the Department in its mission to expand RefuSHE’s mental health services, serve more refugee women, and ensure current services are relevant, useful, and beneficial to clients. The Psychosocial Counselor will be responsible for leading individual and group counseling sessions for RefuSHE beneficiaries on campus and in various communities in Nairobi, as well as co-facilitating psychoeducation trainings to RefuSHE staff, girls, and community members on mental health topics. S/he must be proficient in conducting assessments and data collection, and comfortable with reporting data internally and to funders. In addition, S/he must be comfortable with tele-counseling, and ideally will have ideas on how to improve tele-counseling services. We are looking for a qualified counselor who has a passion for promoting the benefits of mental health services to colleagues, beneficiaries, and beyond, and who is well-versed in the requirements of donor-funded mental health programming.

Key Responsibilities:

  1. Actively participate in the development of professional, effective, and appropriate psychosocial programming, including direct individual and group counselling support, as well as expanded mental health services.
  2. Provide professional and confidential one-on-one and group counselling services to participants with personal and social challenges such as conflict, parenting, SGBV, death/grief, and dealing with post- traumatic stress disorder and other.
  3. Lead mental health awareness raising and/or sensitization campaigns among refugee populations in the community and on campus.
  4. Co-facilitate engaging trainings on mental health and psychoeducation for RefuSHE staff, including teachers, program leads, and leadership.
  5. Participate in and contribute to the development of mental health training curriculum for urban refugee populations and subsequent trainings.
  6. Provide tele-counseling services to community members and support the development of e-counseling techniques and tools.
  7. Assist with data collection on psychosocial activities, lead psychological assessments for clients, maintain records and databases with utmost integrity and confidentiality.
  8. Assist with preparing all relevant reports regarding RefuSHE’s psychosocial activities.
  9. Ensure timely implementation of psychosocial program activities. Participate in routine departmental work plan reviews and revisions.
  10. Compile monthly and quarterly counseling reports on the referred cases and provide best solutions to cases.
  11. Undertake referrals internally and to partner organizations as appropriate.
  12. Analyze the behavioral trends and patterns of the referred cases.
  13. Perform any other lawful duties as assigned by the supervisor.


  • Bachelor’s degree in counselling/clinical psychology from a recognized and reputable institution is required; Master’s Degree is a plus.
  • 3 to 5 years of counseling experience, preferably with vulnerable populations
  • Experience leading trainings on mental health topics to non-professionals and/or community members
  • Strong understanding of the neuroscience of trauma, and how traumatic experiences affect the mind and body in the short and long term.
  • Experience working with refugees, conflict and post-conflict communities is an added advantage.
  • Proficient in program monitoring and reporting, such as data collection, writing, etc.
  • High degree of professional integrity and commitment to confidentiality
  • Active member of a recognized professional body is a must
  • Ability to remain flexible in a dynamic environment.
  • Proactive, passionate and eager to increase the reach of mental health services to marginalized and disadvantaged populations.

How to apply

Send your applications to indicating the position title in the email subject as “Psychosocial Counselor” by 8th June 2022 close of business. It should include a cover letter and CV. Copies of credentials and other relevant certificates will not be required at this early stage of application but in the next steps. Please note, shortlisting shall be done on a rolling basis. Applications should be addressed to:

HR & Administration Manager


P.O. Box 63192-00619, Nairobi

We appreciate all applications received however, please note that only shortlisted candidates will be contacted. Any questions regarding this position will be answered if one is shortlisted for the interview.

Consent: By applying for this position, I hereby consent RefuSHE to collect, process and store my data in accordance with the privacy policy. I understand I may withdraw my consent by writing back to the email address provided in this job advert to withdraw my application at any time.

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