Quality Improvement Officer at ICAP

A global health leader situated at Columbia University, ICAP has worked since 2003 with one central goal: to improve the health of families and communities. Working hand-in-hand with individuals at every level of the health system-from patients to health care providers to government officials-ICAP is dedicated to delivering high-performing health system strengthening initiatives that provide quality and affordable health care. The organization tackles the world’s most pressing health threats and, in collaboration with partners around the world, implements transformative solutions to meet the health needs of individuals.

  • Experience 3 years
  • Location Taraba

Reports To (Title): Epidemic Control Advisor



Working under the supervision of the Epidemic Control Advisor (with technical guidance and direction of the Senior Quality Improvement and Innovation Advisor) for the RISE Project in Nigeria, the Quality Improvement (QI) Officer will drive the frontline implementation of Quality Improvement interventions in Taraba State, Nigeria. S/he will execute training, coaching, implementation and supportive supervisory activities for QI projects, and the evaluation of QI initiatives at state, local government and site level, liaising with partners and local organizations.


The State Quality Improvement Officer will:

  • Be responsible for day-to-day implementation, monitoring and evaluation of QI initiatives in RISE-supported sites through active collaboration with the designated focal persons in the Taraba State Project Implementation Team (SPIU).
  • Deliver face-to-face and virtual trainings and workshops sessions, on site QI coaching and contribute to evaluating training sessions, workshops, webinars, and other training projects.
  • Establish structures for delivering QI activities at facility and state level; including QI management systems, QI teams, QI meetings, QI champions and QI dashboards or bulletins for relevant audiences.
  • Coach facility QI teams to institutionalize and routinely update paper and digital dashboards to visualize outputs and outcomes of QI projects initiated to optimize program performance.
  • Support site level QI assessments, projects and collaboratives like SIMS, Mortality Reviews, Waiting time analyses and patient satisfaction surveys.
  • Routinely attend and provide appropriate technical leadership in program meetings, executing resolutions within her/his purview.
  • Track availability and routine use of QI related tools and charts in supported facilities.
  • Work closely with the State Ministry of Health, SPIU team and other relevant Stakeholders to strengthen State capacity for high impact Quality Improvement, Supportive Supervision and Training as well as Infection Prevention and Control (IPC) strategies.
  • Carry out any other QI-related tasks as may be assigned by the State Epidemic Control Advisor and the Senior Quality Improvement and Innovation Advisor.


An advanced university degree (MBBS, RN, MPH) in Medicine, Nursing, Public Health or related field.


  • Minimum of 3 year of relevant experience and demonstrated expertise in the implementation of relevant HIV and QI program activities
  • Experience participating in quality improvement projects using the Model for Improvement or similar methods is preferred.
  • Familiarity with PEPFAR and Government of Nigeria standards for QI in HIV programs.
  • Demonstrated computer skills, including proficiency with MS Word, PowerPoint and Excel are required.
  • Ability to work independently with strong problem-solving skills
  • Fluent English oral and written communication skills; and ability to interact professionally in English.


  • Travel within assigned state supporting capacity building, building facility QI systems, stakeholder relationship management and implementing QI activities.
  • ICAP at Columbia University, a global health leader situated within the Columbia University Mailman School of Public Health in New York City, seeks highly qualified candidates to serve as Quality Improvement Officer – Nigeria.
  • The position is contingent upon availability of grant funding. Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.

to apply, go to: ic ap.columbia.edu

Method of Application

Interested and qualified? Go to ICAP on https to apply

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