Regional Emergency Coordinator at Danish Refugee Council

Safety Officer (Country) at Danish Refugee Council (DRC)

The Regional Emergency Coordinator assists in the development and strengthening of emergency preparedness and response within the region through the provision of technical support, operational guidance, trouble-shooting and quality assurance to all emergency programmes within the East Africa and Great Lakes region on a needs and request basis. This position represents an excellent opportunity to provide technical leadership and capacity building in an exciting and challenging context, and to strategically develop the quality, impact and sectoral integration of DRC’s emergency responses.

Location: Kenya

Key responsibilities

Emergency Preparedness and Response

  • Support all countries to ensure they have up-to-date Emergency Preparedness and Response Plans (EPRP);
  • Support all countries to conduct Annual Integrated Emergency Response Needs Assessments and ad-hoc Rapid Needs Assessments where required;
  • Provide emergency response training to RO and CO staff as required/identified;
  • Undertake needs assessments for new emergencies/projects/programmes as required/identified;
  • Support existing/new operations in emergency response – assist in staff recruitment, staff training, setting up systems, and planning and starting activities; and
  • Support in emergency proposal development/review.

Quality Assurance

  • Conduct humanitarian response capacity assessments in countries/areas as required;
  • Provide trouble-shooting in existing operations facing bottlenecks in implementation;
  • Ensure countries are using and able to use correct emergency MEAL tools;
  • Assist in updating/developing tools and provide required trainings;
  • In close coordination with RO and CO technical staff, ensure response activities are appropriate across all sectors.
  • Ensure all emergency response actions are adhering to standards and best practices including HAP/CHS standards, relevant Minimum Standards and SPHERE etc.
  • Ensure that DRC mandate, policies and values in programming is upheld, and DRC’s accountability obligations are delegated and carried out in accordance with standard regulations and operational procedures e.g. Code of Conduct, DRC Programme Handbook, DRC Operations Handbook

Regional Strategy and Coordination

  • Provide RO and CO Senior Management Teams with updated information on ongoing/emerging humanitarian crises and needs within the East Africa and Great Lakes region;
  • Participate as relevant in coordination mechanisms throughout the region and represent DRC as requested, including building relationships with other regional Emergency Coordinators (or equivalent) in NGOs, CSOs, donor agencies, UN etc.;
  • Identification and prioritization (continuous) of geographical areas for assessment and response, both new and existing;
  • In close coordination and collaboration with the Regional Security Coordinator, assist in assessing access possibilities to new areas, or areas with limited/no access, as needed;
  • In close coordination and collaboration with the Regional Head of Support Services provide support and training with respect to procurement, supply chain and asset management in emergency operations;
  • Support link between CO and RO teams and HQ technical advisors to facilitate technical support and consistency in donor relations/fundraising efforts.


  • The Emergency Coordinator, may, on temporary basis, be given overall responsibility for a specific DRC humanitarian response within the region. In such a case, the individual will have the overall organizational, financial and administrative responsibility of that particular DRC response, including the overall responsibility for security planning and implementation of security precautions.

The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.

About you

In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.

Qualifications and Experience

  • University degree with advanced training or technical qualification in relevant line of work/sector
  • At least five years of INGO or other agency emergency response experience in insecure environments, including at least two years of management experience;
  • Essential experience in RRM implementation/coordination/emergency response planning in similar contexts
  • Relevant technical expertise/experience in some sectors of humanitarian programming such as WASH, Food Security, CCCM, shelter/NFI, Protection, Education etc.
  • Strong analytical, organizational, and management and leadership skills;
  • Proven commitment to accountable practices and knowledgeable of quality assurance systems in an emergency response;
  • Hands on experience in managing staff in insecure locations and strong human resource management skills in general. Solid experience in staff management in a cross-cultural environment required;
  • Good communicator and proven diplomacy with all types of stakeholders;
  • Experience of managing budgets and multiple donor contracts, particularly with OFDA, ECHO, SIDA and UN agencies;
  • Previous experience the East Africa and Great Lakes region or similar context with conflict/access analysis ability preferred.
  • Previous experience in drought/food insecurity responses desired.
  • Strong working knowledge of French preferred
  • Fluent and articulate in spoken and written English
  • Ability to work independently, but also coordinate effectively as part of a team;
  • Strong computer skills (MS Word, Excel, Outlook and Power Point); and
  • Ability and willingness to work and live in diverse, challenging and potentially unstable environments.


Contract: One year contract with possibility of extension, subject to funding and performance. Salary and other conditions are offered in accordance with DRC’s Terms of Employment for Kenyan Staff ; Employment band NMF

Availability: 1st October 2022

Duty station: This position is based in Nairobi, Kampala or any other DRC Country Office in the region

Reporting Line: Regional Head of Programmes

Providing equal opportunities We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process

How to apply

Only motivated applications that address the stipulated duties and meet the required qualifications, sent together with a CV, will be considered.

DRC only accepts applications sent via our online-application form on

Please submit your application and CV in English no later than 10th August 2022

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