Safeguarding & PSHEA coordinator at Plan International

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.


Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 80 years, and are now active in more than 70 countries.

ROLE: Safeguarding & PSHEA coordinator

Plan International is a rights-based development and humanitarian organization working for better lives for all children. We are independent of government and have no political or religious affiliation. Our purpose is to strive for a just world that advances children’s rights and equality for girls. We have been building powerful partnerships for children for more than 80 years, and are now active in more than 70 countries.

Our global strategy has a specific focus on girls, as they are often the most marginalized and most often left behind. We have committed ourselves to the ambitious target of reaching 100 million girls over 5 years, to ensure they can learn, lead, decide and thrive. This is our contribution to reaching the sustainable development goals, and in particular the goals on gender equality. Our organization is transforming itself to meet this enormous challenge everywhere we work. We need bold, forward-thinking and innovative individuals to lead our country operations, driving change and delivering results that will allow us to reach our target of 100 million girls.

In Ethiopia, Plan has more than 25 years of experience in implementing its programme. Currently PIE mainly operates in seven geographical areas; Amhara, Oromia, SNNPR, Gambella, Benishangul Gumuz, Afar, and Addis Ababa City Administration on different projects funded by different donors including sponsorship.

Plan International Ethiopia’s main purpose is to seek Gender Justice for Girls, Adolescent Girls, and Young Women. We aim to help create an enabling environment where girls, adolescent girls, and young women are safe, valued, equally cared for, and have equal opportunities. PIE will contribute to the global strategy by aiming to reach directly 2.1 million Girls, Adolescent Girls and Young Women over the period of the strategy 2020-2024 and to reach an additional 6.3 million beneficiaries through its interventions.


Plan recognize that, abuse and exploitation of children and young people occur throughout the world and in all societies and includes physical, sexual, emotional abuse and neglect. Furthermore, children and young people may be vulnerable and at risk due to, for example, reasons of gender, sexual orientation, disability and age, or illness.   All children and young people have equal rights to protection. Therefore, the purpose of this position is to ensure PIE offices  are fully committed to providing a safe, protective, and supportive environment for all children, young people including programme participants in line with the PSHEA policy  and intend that their welfare will at all times be the paramount consideration in all PIE operations.  .The positions holder will also support managements, standards owners, focal points and staff to seriously promote safe and protective practices for children, young people including programme participants in line with the PSHEA policy and, to protect them from all forms of harm that may come from within the organisation. One of the major accountability of the post holder is to ensure PIE has a robust system in place for prevention, reporting and management of cases, staff and partners are capacitated, policies and procedures/tools are developed, investigations and case management is done as per corporate and industry standards, etc. management scope, reporting lines, key relationships.


Direct reports – The position holder will not have any direct report.

Functional supervision – safeguarding focal points in field offices.


       Key relationships


Country Leadership/Management Team members

Project Coordinators/Managers

Safeguarding focal points in all locations

Global and Regional safeguarding team


Safeguarding focal points in partner organisations

Civil society organizations implementing Plan projects.

Youth and youth organisations associated with Plan projects.


Level of contact with children

High contact: High contact and frequency of interaction


       Physical Environment

Typical Office environment with 40% travel in PIE’s programming areas.


Accountabilities and MAIN WORK ACTIVITIES

Strategy support

  • Design, develop and roll out safeguarding and PSHEA guidance, toolkits and training materials in line with the organisational requirements and emerging risks in the sector.
  • Actively facilitates and promotes collaboration, engagement, communication, team work, and learning and sharing on safeguarding and PSHEA in PIE.
  • Lead and promote a culture commitment to implement  Plan International Standards on keeping children and young people safe.
  • Support and ensure that management is aware and own the risks that apply to their area of jurisdiction and relevant mitigation measures are put in place.
  • Support CD and CLT in ensuring accountable and engaged leadership in keeping children, young people, girls and boys safe and protected.
  • Support management standard owners and Safeguarding/PSHEA focal points to discuss progress, identify and find solutions to challenges and share program pattern, new directions and submit regular reports to the CD and CLT.
  • Promote organisational culture of safeguarding and advice leaders on modelling organisational values and leadership behaviours, including accountability for a safe organisation
  • Proactively works with members of National and Local level Safeguarding & PSHEA networks to ensure that Plan is learning from its peers, positively influencing their thinking and overall promoting the culture of safeguarding.
  • Initiate the design, development and/or delivering of CYSP & PSHEA briefing information to make sure staff and particularly safeguarding focal points have quick access to clear information on keeping children and vulnerable adult program participants safe


Capacity building & Risk Management:

  • Monitor the team’s performance against the agreed organizational standards and ensure that problems are identified and resolve.
  • Preiodic review and reporting to the CD and Operations Direvtor on the safeguarding and PSHEA environment and policy implementation of Plan International Ethiopia and partner organizations.
  • Support Child and Youth Safeguarding & PSHEA focal points and safeguarding standard owners to identify, manage and monitor risks to keeping children and young people safe and protected.
  • Manage the performance of each PA/ER Focal persons related with Child and Youth Safeguarding PSHEA and safeguarding standards, empowering them to take full ownership of their role and strengthen the implementation of the policy and procedures within their departments and Programs.
  • Capacity of staff, Safeguarding & PSHEA focal points, staff, managers and local partner staff to ensure a high level of expertise in line with organizational requirements.
  • Work closely with HR and OD department to ensure recruitment, induction and ongoing training include testing and building awareness/ capacity on safeguarding children and young people in all their diversity


Partnership & Quality Management

Strengthen the mainstreaming of and embedding protective measures of keeping safe children, young people and other vulnerable adult program participants across our programming and influencing activities and interventions.

Ensure that children, young people and other vulderable adults participating in Plan International activities are aware of our safeguarding commitments and reporting mechanism.

Design, develop, implement, and maintain advice on Child and Youth Safeguarding Policy & PSHEA Policy implementation procedures and practices which ensures the strengthening of keeping children safe and protected and the attainment associated standards in Ethiopia.

Ensure that all Plan Ethiopia partnerships embed and embrace principles of keeping children and young people safe and protected and PSHEA.

Support partnership assessments,  together with partners develop, implement, monitor and evaluate partner specific capacity building plans.

Provides technical support, input and/or implementation of safeguarding & PSHEA for specific PA/ER level tasks as delegated by the Operation Director or PIE CD.

Do field support and spot-check visit in the different field offices.


Case management

  • Respond to and provide high quality technical advice on and support for safeguarding & PSHEA issues reported.
  • Support country management risk assessment and decision making on actions to address the issue and determine the level of escalation required and maintain a high level of confidentiality and sensitivity.
  • Coordinate and/or carry out investigations into concerns or reported incidents.
  • Provide distance or onsite leadership and support to field based focal points on case management and case review.


Resource mobilisation for safe programming

  • Support Business Development team in ensuring that all programmes/projects identify the range of risks that arise for children and young people and build in effective risk reduction and mitigation measures.
  • M&E, Accountability & Learning processes/outcomes and impact indicators include awareness of the organisation’s safeguarding framework amongst program participants and whether the programme is safe for children and young people in all their diversity
  • Safeguarding and PSHEA requirements are included in award criteria and sign off processes
  • Safeguarding & PSHEA activities and risk mitigation measures are appropriately resourced from the design stage


Knowledge management and Monitoring

  • To provide a central point for the recording of collated information on Safeguarding Children and Young People Policy implementation activity taking place across the office and sharing information and good practice to global safeguarding counterparts
  • To coordinate the annual SCYP implementation standard self-assessment completion and develop action point application and monitoring the application with departments and partners.
  • To communicate with Regional and International SCYP focal points for discussion and asking support and trainings.
  • To discuss with supervisor and CD any challenges and concerns on SCYP application in order to address strategically in organizations.


Other Responsibilities

Within the scope of the role, there will be additional assignments as needed.

Execute other tasks that are in alignment with the successful delivery of safeguarding within PIE.


Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.



Courageous, taking a lead, challenging myself and others to achieve purpose, safeguard others and role model values, inside and outside work. Responsible for my work and learning, striving to improve. Self-aware, resilient and constructive in embracing change. Striving to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. Challenging myself to be bold, courageous, responsive, focused and innovative.

Creating a climate of trust inside and outside the organisation by being open, honest and transparent. Holding myself and others to account for decisions and impact on others. Doing what I say I will do. Working effectively with others, inside and outside the organisation, including sponsors and donors. Actively supporting colleagues, helping them to achieve their goals. Coming together with others to create and implement solutions in teams, across Plan International, with children, girls, young people, communities and our partners.

Respecting all people, appreciating differences and challenging inequality in programmes and the workplace. Supporting children, girls and young people to increase their confidence and to change their own lives. Empowering other staff to give their best and develop their potential.

Understanding Plan International’s purpose, priorities, values and approaches in our work context. Adhering to relevant policies, processes, practices and standards, and being pro-active in continuing technical and professional development



Understands Plan International in Context, including its  purpose, values, country and global strategy, and can communicate these to varied audiences, including how Plan International will deliver on its objectives through the theory of change

Manages legal and reputational risk including risk assessment, communication, risk management and reporting in full compliance with Plan International’s core risk-related standards.

Cascades knowledge throughout the organization by sharing key messages, having team meetings and working collaboratively with other teams or departments.

Analyses and interprets a range of evidence to inform decision making

Identifies digital enablers to improve team performance and working practices. Encourages digital behaviours through role modelling. Use digital and technological tools to support the management of risk activates and information.


Qualifications/ experience essential:

Bachelors’ degree in social science , development or related fields. Master’s degree is preferred.

5 years of work experience in Human Rights or equivalent in a large multi-year international development programs, with a robust Child and Youth Safeguarding component.

Essential Skills & Knowledge

Expertise and substantial experience of safeguarding and child rights in an international development setting.

Knowledge and understanding of safe and meaningful participation and engagement of children and young people and a deep understanding of safeguarding and protection issues that may arise.

Expertise, technical knowledge and substantial experience in responding to issues, breaches, investigation and case management.

Experience working with at-risk children.

Experience at providing advice and developing and delivering training on keeping children and young people safe on a diverse range of issues and to a diverse audience.

Understanding of safeguarding standards within the sector (e.g. Keeping Children Safe Coalition standards).

Excellent conceptual understanding of the organizational risks associated with keeping children and young people safe and protected.

Knowledge of human rights, child rights, inclusion and gender equality.

Knowledge and/or experience of child and Youth Safeguarding programming and/or child protection in emergency interventions a significant bonus.

Knowledge and use of different learning modalities to design and deliver blended learning techniques.

Knowledge of risk assessment approaches.

Excellent ability to influence, build strong relationships and inspire people at all levels.

Highly effective at using skills and or creativity to identify and develop procedural, briefing materials and training programs that are user friendly, fit for purpose, robust and cost effective.

Strong analytical and report writing skills with excellent attention to detail.

Training, facilitation and clear communication skills.



Creates strong sense of purpose and commitment within own part of the team and with stakeholders.

Holds self and others to account to deliver on agreed goals and standards of behaviour.

Demonstrates a high degree of professionalism/integrity.

Strategic thinking and effective contribution to own work and Organizational development.

Sound judgement and decision-making in complex situations.

Strong emotional intelligence including self-awareness.

Leads by example to motivate high performance of others.

Very strong commitment to continuous learning.

Maintains confidentiality

Self-reflective and aware of when personal biases might compromise safeguarding actions


Languages required

Excellent written and verbal communication skills in English.

Plan International’s Values in Practice


We are open and accountable

We create a climate of trust inside and outside the organisation by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.

We strive for lasting impact

We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.

We work well together

We succeed by working effectively with others, inside and outside the organisation, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.

We are inclusive and empowering

We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.


Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.


Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the  Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Location: Country Office, Addis Ababa

Type of Role: Coordinator 

Reports to: Head of HR &OD

Grade: D1

Closing Date: September 12, 2022

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