Senior External Affairs Officer, Nairobi, Kenya at World Bank

Closing date: Wednesday, 20 April 2022

Senior External Affairs Officer

Job #: req16943

Organization: World Bank

Sector: Communications

Grade: GG

Term Duration: 4 years 0 months

Recruitment Type: Local Recruitment

Location: Nairobi,Kenya

Required Language(s): ENGLISH

Preferred Language(s): Closing Date: 4/20/2022 (MM/DD/YYYY) at 11:59pm UTC


Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit

Eastern and Southern Africa (AFE) Region :

In Eastern and Southern Africa, the World Bank is a leading partner with a growing portfolio of 301 projects totaling around $51.9 billion in areas such as agriculture, trade, and transport, digital, energy, education, health, water, and sanitation- all to support job creation, gender equality, poverty reduction, and better lives. Across the continent, the World Bank’s program has nearly doubled over the last 10 years. By 2030, about 87% of the world’s extreme poor are projected to live in Sub-Saharan Africa, so this is where our mission to end extreme poverty and to promote shared prosperity will be achieved. Are you ready to make an impact? We are looking for dedicated professionals to join our innovative and diverse team to improve people’s lives and help countries build back better after COVID.

Kenya Context

Kenya has made significant political, structural, and economic reforms that have driven sustained economic growth and social development over the past decade. In this time, the economy experienced robust GDP growth, averaging 5.8 percent, elevating Kenya to a middle-income country and catalyzing a significant reduction in the poverty level. However, development challenges such as inequality, poor healthcare system, food insecurity, climate change, insufficient jobs, and poor governance persist. Unfortunately, the COVID-19 pandemic has also imposed a heavy toll on lives and livelihoods, eroded progress in poverty reduction, and reduced economic activity resulting in a severe impact on incomes and jobs. The WBG has active program to supports policies that will help the government of Kenya, firms, and households to navigate the ongoing COVID-19 pandemic and lay a strong foundation for a resilient recovery. The IDA portfolio stands at $ 7.1 billion consisting of 37 projects (28 national and nine regional). More information about the World Bank program in Kenya, visit Kenya (

External and Corporate Relations Vice-Presidency (ECR)

The mission of External and Corporate Relations (ECR) is to help deliver financial and political support for the World Bank Group, strengthen the Bank Group’s role as a global thought leader in development by enhancing and safeguarding its reputation, and supporting operational teams to achieve country outcomes. ECR manages corporate communications and global engagement with key stakeholders, including media, civil society, foundations, private sector, donor countries, and international organizations, as well as employee engagement. ECR also manages strategic communications for the World Bank’s Regions and Global Practices and leads the management of reputation risk.

External and Corporate Relations Africa East (ECRAE)

The East Africa External and Corporate Relations Department (ECRAE) manages strategic communications in support of the Bank’s work in Eastern Africa. In particular, the communications program is directed at building understanding and support for the work of the World Bank and ensuring the full spectrum of views and information is brought into the Bank’s decision-making. The mission of ECRAE is to connect and engage with diverse stakeholders to communicate about the World Bank’s mission to end poverty and boost shared prosperity, promote an informed and evidence-based debate about development in the region, and enhance the Bank’s reputation as an effective development partner for the countries in the region. ECRAE’s key audiences include government officials, think tanks and researchers, business leaders, civil society organizations, development partners, journalists, and internal decision makers within the World Bank.

ECREA is recruiting a dynamic and seasoned professional to lead the World Bank’s communications efforts in Kenya and oversee communication activities across Rwanda, Somalia, and Uganda. The position will be based in Nairobi and will report to the ECREA Manager in Washington D.C.


  • Oversee the execution of communications activities for the Country Management Unit (CMU) countries cluster – Kenya, Rwanda, Somalia, and Uganda – and coordinate the execution of activities related to the ECR’s strategic communications and issue management by providing advice and review of operational documents, and coordinate submission of communications inputs at relevant stages during the project cycle.
  • As a lead for the CMU cluster of countries – Kenya, Rwanda, Somalia, and Uganda – provide guidance, mentorship, and work with ECRAE staff in these countries to deliver top quality services and products to the country teams.
  • Serve as a Trusted Adviser to the Kenya Country Director, developing leadership communications products and providing high level communications guidance
  • Spearhead the design and implementation of strategies to promote effective communication on World Bank-financed operations in Kenya, its positioning on key development issues, and as a knowledge bank.
  • Identify opportunities and forge strategic partnerships, within and outside the World Bank Group (WBG) to improve dialogue, outreach, and stakeholder engagement to strengthen the WBG’s overall effectiveness.
  • Lead in reputational risk identification and mitigation activities in the context of WBG operations by keeping abreast of political economy trends and changing or unexpected circumstances that may impact the World Bank Group and its work, and by determining appropriate strategic actions and responses; advises specific internal and external stakeholders
  • Support the ECREA Manager in maintaining alignment between the global, regional, and country narratives and messaging.
  • Coordinate the planning and delivery of a range of dissemination products and tools including (but not limited to): Briefings for leadership, media briefing notes for interviews, executive missions, talking points and speeches, news releases, results stories, web stories, brochures, factsheets, social media content, multimedia products that drive our strategic goals and are on-message about the WBG, its policies and operations.
  • Oversee planning, coordination, and logistics for press briefings, major conferences and seminars, executive visits, public or broadcast appearances, and other communications-related activities involving external and/or internal audiences.

Selection Criteria

  • Master’s degree with at least 8 years of experience in a relevant discipline (communication, journalism, international affairs, or other related fields).
  • Experience working in an international organization and in-depth knowledge of international trends and political/economic issues related to development.
  • Up to date knowledge of current development topics and issues and ability to identify communications related risks and opportunities in an international environment.
  • A thorough understanding of WBG operations and key corporate issues and priorities
  • Demonstrated political awareness and ability to diplomatically handle sensitive situations with target audiences and to otherwise cultivate effective, productive client relationships/partnerships.
  • Experience working with senior executives including experience of managing reputational risks and issues, messaging, stakeholder engagement, and media engagement; and ability to think strategically and rapidly analyze diverse information from varied sources.
  • Excellent English language skills and proficiency to write and edit complex communications products for purposeful structure, clarity of ideas, and logical, persuasive presentation, in an accessible way to different audiences.
  • Demonstrated ability and the necessary personal organization skills to multitask, take initiative, personal ownership, and accountability to meet deadlines, work under pressure, and achieve agreed-upon results.
  • Ability to operate effectively with all levels of staff, both as a team leader and team member and proven track record of building and coaching teams to encourage and develop talent.
  • Understanding of project management concepts sufficiently to propose and develop drafts of communications plans and strategies.
  • Strong diplomatic, interpersonal, and teamwork skills; sensitivity to working in a multicultural environment.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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