Shelter and Settlements Support Intern At International Organization for Migration

Position Title: Shelter and Settlements Support Intern

Duty Station: Home based

Classification: Intern

Type of Appointment: Internship, three months, with possibility of extension

Estimated Start Date: As soon as possible

Organizational Context and Scope:

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM became a UN-related organization in 2016. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM has played a major role in humanitarian shelter operations for many decades. IOM’s unique position as an intergovernmental organization allows it to work at scale in both disasters and conflict / complex contexts. In this capacity IOM works in both operations and coordination, and plays a strong role working with partners in support of national authorities. Since 2005, IOM has implemented Shelter and NFI projects in more than 40 countries.

Over the course of 2020, IOM’s Shelter and NFI programmes reached over 4.6 million individuals affected by various types of disasters, working in 54 countries. Additionally, IOM had a significant coordination role under both formally activated clusters and in country shelter coordination mechanisms and takes an active role in the Global Shelter Cluster and the shelter sector at the global level.

Under the direct supervision of the IOM Shelter and Settlements expert, and in accordance with the overall direction of the Head of the Preparedness and Response Division, the intern will focus on supporting the Shelter and Settlements team, IOM operations worldwide and other partners working in the shelter and settlements sector by helping through the duties and responsibilities detailed below.

The incumbent will acquire practical insights into the shelter and settlements sector and the cluster system, and will gain in-site experience working in an international multi-cultural environment, with an intergovernmental organization.

Responsibilities and Accountabilities:

  • Support IOM Shelter team in the content development and final graphical production of tools, documents and if required audiovisual presentations relating to Shelter and Settlements.
  • Support with enhancing the current database of Information, education and communication (IEC) materials and upgrading the Shelter Compendium Website.
  • Support global capacity building efforts within shelter and settlements.
  • Provide assistance in reviewing project/programme proposals according to IOM and donor formats, as well as policies and tools for IOM shelter programmes.
  • Liaise with IOM’s field colleagues and partners on relevant shelter issues, tools and initiatives when required.
  • Support the capturing, storing and sharing of humanitarian knowledge; analyse information received from IOM’s field offices.
  • Perform such duties as may be assigned by the direct supervisor or Head of PRD.
  • Perform such other duties as may be assigned.

Required Qualifications and Experience:


Advanced degree from an accredited academic institution in a field of study related to shelter and settlements, urban planning, architecture or other relevant social sciences (e.g. humanitarian affairs, development studies, political science, international relations or a related field), or an equivalent combination of humanitarian and construction related work experience in a related area.

Experience and Skills

  • Strong and demonstrable interest in shelter and settlements in humanitarian response and recovery.
  • Excellent analytical and drafting skills.
  • Excellent design skills, including relevant software (for example, Adobe Creative Suite), or potentially web-based presentation skills.
  • Demonstrated expertise and prior experience in working on Gender-Based Violence (GBV) issues is an asset.
  • Personal commitment, results focused, efficiency, flexibility; ability to work effectively and harmoniously in a team.


IOM’s official languages are English, French and Spanish. For this position, fluency in English is required (oral and written). Working knowledge in French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process which may include written and/or oral assessments.


Values – all IOM staff members must abide by and demonstrate these three values:**

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators **

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

IOM’s competency framework can be found at this link: iom_revised_competency_framework_external.pdf

Eligibility and Selection:

In general, the Internship Programme aims at attracting talented students and graduates who:

a) Have a specific interest in, or whose studies have covered, areas relevant to IOM programmes and activities;

b) Are holding a scholarship for internship placements in international organizations and/or for whom internship is required to complete their studies; or

c) Are sponsored by governmental/non-governmental institutions and/or academia to work in specific areas relevant to both IOM and the sponsor;

d) are either students approaching the end of their studies and preparing a thesis, or recently graduated, who have less than two years of relevant working experience;

e) are between 20 and 36 years of age.

f) This internship programme will be supporting the Headquarters in Geneva, Switzerland. As this will be a teleworking opportunity and will be required to overlap with the duty station, please consider the time difference in the duty station prior to applying.

g) Depending on experience and location, IOM provides a small monthly stipend to help offset costs.


The appointment is subject to funding confirmation.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

No late applications will be accepted.

How to apply

Interested candidates are invited to send their CV and Cover letter to, no later than 21 February 2022 by indicating “Shelter and Settlements Support Intern” in the subject of the email. Only shortlisted candidates will be contacted.