Social & Behavior Change Communication (SBCC) Coordinator (national recruitment) At Oxfam

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Oxfam is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

Annual Salary and Benefits – Based on Experience and according to national remuneration guidelines

Contract type – Fixed Terms,subject to funding

Reporting to – Humanitarian Programme Manager

Staff reporting directly to this post – Care Group Supervisors (Project Assistants)

Key relationships/interactions – WFP, Oxfam Technical advisors, Senior Consultants, MEAL

officer, Local Authorities, other INGOs

Location – Sahrawi refugee camps – Tindouf – Algeria

Local Position Open to – Interested qualified candidates

Shaping a stronger Oxfam for people living in poverty.

Oxfam in Algeria – Sahrawi Refugee Camps

Oxfam has operated in the Sahrawi refugee camps since 1975 and has established itself as a key humanitarian actor inthe area. Oxfam has developed a multi-sectoral approach spanning WaSH, Food Security and Youth, with a cross-cuttingcommitment to advocacy and to the humanitarian, development and peace nexus.

To reduce widespread dependence on humanitarian aid, especially food distributions, as well as toencourage more sustainable and efficient access to nutrition, Oxfam is working with over 500 Sahrawi refugee families toimprove small-scale, agro-ecological farming. Oxfam seeks to establish self-sustaining associations of farmers tocollectively sell their produce on the local market. Through its support to families, Oxfam is piloting several water-efficient,innovative irrigation techniques to optimize agricultural production in the harsh desert environment.

The majority of Sahrawi refugees remain dependent on humanitarian aid while the nutrition status worsens across thecamps. Oxfam’s food security programme promotes access of vulnerable refugees to fresh produce, in complementary tothe WFP dry food basket. In conjunction with broad distributions, Oxfam will pilot targeted distributions to 8,000 refugeeswith particular health and nutritional vulnerabilities. Oxfam maintains its distribution of gluten-free flour to the celiacpopulation in the camps.

There are a number of causes to malnutrition in the Sahrawi refugee camps, including widespread food insecurity and other structural issues (e.g. poverty, limited livelihood opportunities, limited diversity in the dry food bag distribution). Alongside structural issues, social behaviors and attitudes also have a negative impact on nutritional outcomes. The root causes to such behaviors and attitudes include lack of information, social norms and mental models –in addition to the structural issues mentioned above. By showing that malnutrition can be manifested inbehaviors and attitudes, it is essential to bring about a social and behavior change communication approach to activities which promote positive nutritional knowledge and practices. Therefore, Oxfam in Algeria is seeking to employ an experienced Social & Behavior Communication (SBCC) Officer for its Food Security Program in the Sahrawi refugees camps in Tindouf, Algeria.

Job Purpose

The holder of this position will be responsible for leading Oxfam in Algeria’s SBCC project which follows the Care Group Model, implemented in the Sahrawi Refugee Camps. The successful candidate will manage 4 Project Assistants (Care Group Supervisors) and will work to establish the Care Group Model amongst 8,600 Pregnant and Lactating Women and Girls (PLWG) to reduce the risk of undernutrition amongst all target groups: PLWG, infants and young children, children 6-59 months. The SBCC Coordinator or Officer will be responsible for all project coordination amongst local stakeholders, to support the adaptation and diffusion of key nutrition messages, and to meet all project reporting requirements. Candidates for the position should have extensive experience in management of large-scale community-based programs.

Job Responsibilities


· Overall project management, including supervising staff, ensuring technical quality;

· Ensure the planning, implementation and overall monitoring of the project in order to achieve the set objectives;

· Participate in program design and development of implementation activities (strategic planning, program presentation, advocacy and policy meetings), as appropriate;

· Use of the studies already undertaken to gain a deeper understanding of the SBCC challenges to be addressed and of the social and behavioral drivers that facilitate or act as barriers to uptake of desired behavior(s);

· Provide vision and direction for the implementation of the Care Group Model to Oxfam team, local authorities and external stakeholders

· Liaise with relevant technical personnel to coordinate the development and diffusion of communication tools, including media products which promote key behaviour change messaging

· Coordinate monthly monitoring of SBCC outputs, endline and baseline assessments

· Develop and implement the project communication strategy

· Ensure budget planning and monitoring of project expenses;

· Ensure compliance with Oxfam procedures and standards in project implementation as well as donor contractual obligations


· Coordinate with various nutrition and SBCC experts, whether internal to Oxfam or external;

· Coordinate with partners and local authorities for the implementation of project activities;

· Coordinate with Oxfam departments (Administration, HR, logistics, MEAL …) to ensure compliance with Oxfam procedures and standards;


· Manage 4 Project Assistants (Care Group Supervisors) who will in turn manage 12 Promoters, who will in turn manage 72 Care Group Volunteers. Ensure a strong project management structure, providing support and guidance at various levels;

· Conduct all project reporting;

· Keep a log of all lessons learnt during the project.

· Frequent visits to the field, taking time to visit Care Groups, staff, volunteers, as well as local health authorities and stakeholders;

· Promote Oxfam’s safeguarding commitments and standards in the context of the SBCC project.


· Work flexibly and take on additional tasks as may be delegated to meet programmatic objectives.

· Participate in team and internal coordination meetings and in workshops organized at country level.

· Take necessary actions to ensure that SBCC activities adhere to Oxfam’s principles and values as well
as the promotion of gender justice and women’s rights.

· Ensure that SBCC activities adhere to equity, diversity, gender, child safety and staff health and wellbeingprinciples.

Job Requirements

Education & Experience:

· Master’s degree in public health; social studies, social anthropology, communicationsand media, development studies, or a related field,

· Minimum 5 years of relevant experience in Project Management;

· Relevant technical knowledge, skills and extensive work experience in:public health; nutrition; coordinating the development of communications tools and materials; M&E

· Experience developing training modules and capacity building;

· Good written and verbal communication skills in French, English and Arabic;

· Experience in undertaking similar work at the community-level;

· Excellent understanding of gender and development issues;

· In depth understanding of project cycle management, Logical Framework Analysis, monitoring and evaluation, reporting and communication strategies/tools.

Key Attributes:

· Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.

· Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.

· Commitment to Oxfam’s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.

· Good facilitation skills and able to accommodate different views, understanding and experience of participants;

· Proven experience in conducting similar training particularly for I/NGOs employees.

Organisational Values:

· Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions.

· Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen.

· Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences.


Key Behavioral Competencies
(based on Oxfam’s Leadership Model)


We are comfortable to make transparent decisions and to adapt decision making modes to the context and needs.


We have the ability to engage with diverse stakeholders in a way that leads to increased impact for the organization We spot opportunities to influence effectively and where there are no opportunities we have the ability to create them in a respectful and impactful manner.


We put ‘we’ before ‘me’ and place an emphasis on the power of the collective, nurture the team and play to the strengths of each individual. We are not concerned with hierarchical power, and we engage with, trust and value the knowledge and expertise of others across all levels of the organization.

Relationship Building

We understand the importance of building relationship, within and outside the organization. We have the ability to engage with traditional and non-traditional stakeholders in ways that lead to increased impact for the organization.


We are good listeners who can see where deeper levels of thoughts and tacit assumptions differ. Our messages to others are clear and consider different preferences.

Mutual Accountability

We can explain our decisions and how we have taken them based on our organizational values. We are ready to be held to account for what we do and how we behave, as we are also holding others to account in a consistent manner.

Agility, Complexity, and Ambiguity

We scan the environment, anticipate changes, are comfortable with lack of clarity and deal with a large number of elements interacting in diverse and unpredictable ways.

Systems Thinking

We view problems as parts of an overall system and in their relation to the whole system, rather than reacting to a specific part, outcome or event in isolation. We focus on cyclical rather than linear cause and effect. By consistently practicing systems thinking we are aware of and manage well unintended consequences of organizational decisions and actions.

Strategic Thinking and Judgment

We use judgment, weighing risk against the imperative to act. We make decisions consistent with organizational strategies and values.

Vision Setting

We have the ability to identify and lead visionary initiatives that are beneficial for our organization and we set high-level direction through a visioning process that engages the organization and diverse external stakeholders.


We are able to develop a high degree of self-awareness around our own strengths and weaknesses and our impact on others. Our self-awareness enables us to moderate and self-regulate our behaviors to control and channel our impulses for good purposes.


We all work to effectively empower and enable others to deliver the organizations goals through creating conditions of success. We passionately invest in others by developing their careers, not only their skills for the job. We provide freedom; demonstrate belief and trust provide appropriate support.

How to apply

If you believe your qualifications meet the requirements, please send your CV and a covering letter explaining your suitability against the essential criteria in the job profile to

This is a national recruitment. Please note national salary and benefits apply.


More Information

  • Job City Tindouf