Technical Officer, Reporting & Communications at FHI 360

Position: Technical Officer, Reporting & Communications

Northeast Nigeria is currently facing a growing humanitarian crisis with a vast number of Internally Displaced Persons in need of emergency assistance. These IDPs are living among host communities, lacking access to livelihoods and resources, ultimately leading to unprecedented levels of malnutrition and food insecurity. FHI 360 has been working in Nigeria for over 30 years and is now expanding activities in Borno state to respond to the IDP crisis.

FHI 360 is expanding its expertise by responding to this humanitarian crisis through integrated WASH, Health, Nutrition and Protection interventions alongside working with governments and partner organizations, including community-based organizations/groups.


Basic Function:

The Technical Officer-Reporting and Communications will work closely with the Communications & Reporting Coordinator in the creation and delivery of internal and external communications strategies, including organizational materials, donor reporting, success stories, production of daily content for social media, events, publicity, and other deliverables pertaining to organizational communications. Focuses on developing and delivering clear, concise, and coordinated organizational messaging across multiple communications vehicles and on fostering opportunities for dialogue between staff and leadership.

Duties and responsibilities:

  • Works with Communications & Reporting Coordinator in all areas of media and communications, including written and visual communications and social media management to promote the activities of the organization.
  • Produce regular high-quality photos, videos, presentations, success stories, factsheets, and press releases.
  • Provide publicity, promotional support, and informational materials for programs, special events, and community outreach activities, including articles, blog posts, bulletins, pamphlets, videos, and other related media materials.
  • Provide high-level program graphical works, manage graphic content and ensure excellent displays in line with USAID and FHI 360 branding guidelines.
  • Works with Consortium partners on Integrated Multisectoral Assistance for Conflict-affected vulnerable populations in the Greater Maiduguri project in MMC/Jere to develop and implement communications and public relations strategies to promote and publicize the project through design works.
  • Develop and design quality and visually appealing materials for programs and events e.g., banners, posters, brochures, stickers, fliers, donor reports, presentations, and newsletters through graphic design and web optimizations.
  • Layout various versions of program publications and IEC materials in different languages, including Hausa, Kanuri and Shuwa.
  • Perform other duties as assigned.

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Knowledge, Skills & Attributes:

  • Knowledge of principles, theories and methods of communications, graphic designs, digital management, public relations, and journalism.
  • Strong understanding of FHI 360 and donor IEC and branding policies.
  • Well-developed computer skills.
  • Knowledge of design and infographics.
  • Excellent oral and written communication skills, including the ability to write, edit and develop all facets of content for different audiences.
  • Excellent video and photography skills, using camera and phone.
  • Ability to work well with others and to develop and maintain compatibility among project staff and recipients of assistance.
  • Ability to regularly travel to field sites to document program activities.
  • With minimal supervision, manage a high volume of workflow.
  • Sensitivity to cultural differences and understanding of the political and ethical issues related to emergency response programs.
  • Relevant local language skills, including Hausa, Kanuri, and Shuwa are preferred.
  • Experience working with external print vendors is preferred.
  • Skilled in word processing and graphic design software packages, preferably PC-based software, such as Adobe Creative, Corel Draw, Quark, Quark Express, Page Maker, and Microsoft Publisher desirable.

Qualifications and Requirements:

  • BS/BA in Journalism and/or graphic design-related field with 5 – 7 years of relevant experience in design work in print and electronic settings.
  • Or MS/MA degree in graphic design-related field with 3 – 5 years of relevant experience in design work in print and electronic settings.
  • Skilled in word processing and graphic design software packages, preferably Adobe Web/Design Collection, Final Cut Pro, Maya 3D, and others.
  • Skilled in programming languages such as PHP, JavaScript, HTML, and CSS
  • Demonstrated success in multicultural environments is required.
  • Prior experience in a non-governmental organization (NGO) is required.
  • Familiarity with Nigerian public health sector systems and NGOs and CBOs is desired.
  • A sound understanding of humanitarian assistance programming is required.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360’s Career Portal.


More Information

  • Job City Maiduguri, Nigeria
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