UN Relief and Works Agency for Palestine Refugees in the Near EastConsultant, Digital Engagement Associate at


CONSULTANCY – TERMS OF REFERENCE

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.

Consultant, Digital Engagement Associate (Local)

BACKGROUND

UNRWA is seeking to recruit a full-time, engaged and motivated Digital Engagement Associate to join the dynamic Private Partnerships team at Headquarters for an exciting opportunity in an international environment. The consultancy offers multiple opportunities for contributing to UNRWA’s engagement with private partners. This position sits in the small Digital Fundraising unit in the External Relations Department (ERD).

DESCRIPTION OF DUTIES AND RESPONSIBILITIES

Working under the supervision of the Chief Private Partnerships Division in the Private Partnerships Division, the Digital Engagement Associate will be performing the following tasks:

  • Arabic writing and content creation;
  • Translation of content for digital fundraising (English to Arabic);
  • Personal communication and follow up with individual donors;
  • Monitoring UNRWA donation inbox and responding to donors in a timely manner;
  • Generating reports on digital fundraising performance;
  • Coordinating with UNRWA field teams to collect stories of Palestine refugees;
  • Conducting interviews with Palestine refugees (in Arabic) and creating stories for external distribution;
  • Supporting the digital fundraising team with email campaigns including scheduling, content creation as needed;
  • Updating and verifying donor information in UNRWA database;
  • Graphic design for newsletters and digital ads;
  • Coordinating with the UNRWA contributions team to allocate and record offline donations, and updating UNRWA’s database accordingly;
  • Other duties as assigned.

MINIMUM QUALIFICATIONS AND EXPERIENCE

· A university degree from an accredited educational institution in communications, public relations, or a related discipline;

· Minimum 3 years of progressively responsible experience in relevant areas of work which would include digital fundraising, communications, public relations, content creation, Arabic writing, and Arabic translation;

· Experience with email marketing software, tools, and tactics;

· Experience with CRM software (Salesforce or similar);

· Experience collecting stories from the field, including conducting interviews, gathering photos, and producing public content;

· Experience with email support;

· Skilled in graphic design and Adobe Creative Suite (or similar software) creating content for digital marketing (banners, ads etc), and following an organizational style guide;

· Experience generating reports on digital indicators.

· Excellent command of written and spoken Arabic

· Working knowledge of written and spoken English

COMPETENCIES

· Communication: Impeccable Arabic writing for external communication and Working command of English

· Presentation and writing skills with attention to detail.

· Excellent interpersonal skills

· Self-motivated, creative, willing to take initiative.

· Ability to follow through on tasks and handle multiple projects concurrently.

· Ability to work in a fast-paced environment to meet deadlines.

DESIRABLE QUALIFICATIONS

· Understanding of UNRWA operations and its beneficiaries.

· Experience in the Middle East

· Experience in the non-profit sector or with a UN agency is preferable;

CONDITIONS OF SERVICE

· The expected duration of the consultancy is 4.5 months with an expected start date of as soon as possible.

· The remuneration for this consultancy is $1,190 (equivalent to A13 level).

· The Consultant must be based in one of UNRWA’s fields of operation

APPLICATION PROCESS

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org indicating the title of this consultancy “**Digital Engagement Associate**” in the subject line of the message. The deadline for the submission of applications is 2 August 2021. **

UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.

27 July 2021

How to apply

 

More Jobs

Project Delegate FSL Capacity Building and Humanitarian Relief (m/f/d), AGerman Red Cross

Short-term opportunity: WASH SBCC Specialist At BBC Media Action

Finance coordinator (M/F) – Nigeria At Médecins du Monde

 

APPLICATION PROCESS

Applicants should submit a cover letter and CV or UN Personal History Form demonstrating clearly the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org indicating the title of this consultancy “**Digital Engagement Associate**” in the subject line of the message. The deadline for the submission of applications is 2 August 2021. **

ArabicChinese (Simplified)DutchEnglishFrenchGermanItalianPortugueseRussianSpanish