Video Production Officer – Content Production, P3, Nairobi at UNHCR

Protection Officer (RSD) at UN High Commissioner for Refugees

Organizational Setting and Work Relationships

The digital age has changed the communications landscape radically in the past decade altering the way we communicate. In line with its Global Communications Strategy, UNHCR requires the services of highly skilled visual thinkers who are capable to use of technologies to develop creative solutions to the organization communications challenges, a to video producers capable of identifying, shooting, scripting, editing, and packaging videos for publication on its core websites and social media channels and for distribution to media partners. This body of work may include producing news and feature packages, pieces to camera, social media edits, single- or multiple-camera interviews, livestreamed or recorded events Instagram stories, serialized stories and short documentaries. It involves filming in the field as well as, on some occasions, in office or studio contexts. The overarching aim is to produce timely, accurate and compelling videos that help us lead the narrative on forced displacement, generate empathy and mobilize action. To do their jobs well, UNHCR¿s video producers need to cultivate a keen understanding of our target audiences including the substantive themes and video formats that resonate deeply, convey messages effectively and spark quality engagement. They must be vigilant about editorial and journalistic standards, attentive to protection concerns and political sensitivities, and focused on communicating successfully with key demographics. It is imperative that they are aware of the technical requirements and restrictions of different platforms and devices, including social media and smartphones, and that they document their work with accurate shot lists, dope sheets and other metadata. The video producers¿ functions, working relationships and skills specializations vary depending on language, location, grade, and whether they sit within a country operation, a regional bureau or the Global Communications Service. For example, some will mainly produce original content, teaming up with a dedicated camera/editor; some will produce, shoot and edit on their own; and some will primarily adapt videos produced in other languages, adjusting tone of voice to suit audiences and platforms.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


– Supervise and coordinate the work of the video unit¿s staff. – Take overall responsibility for the unit¿s video and photo equipment, its maintenance and service. – Conceive, prepare proposals, write, film and edit specific video features. – Pitch feature stories that directly relate to the strategic priorities – Identify opportunities for content and go on periodic field missions to collect video assets for production of digital video fundraising assets. – Shoot and edit high-quality, fast-paced short packages for use in multimedia digital platforms and social media. – Oversee post-production work. – Manage external videographers/filmmakers/animators/graphic designers as required. – Oversee and coordinate the video archive system. – Ensure the effective distribution of video content and input into the centrally produced content sharing system currently under development in HQ. – Ensure material is tracked, and analysis is done on its performance which helps forward planning and re-prioritisation. – Respond to ad-hoc requests that support the development of other video assets including sourcing video b-roll for direct response television adverts, short films and other needs. – Deliver communication activities and content that demonstrate a clear strategic link with broader strategies. – Providing technical support as required. – Perform other related duties as required.

Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education Communication; Journalism; Marketing; Advertising; Videography; Filmmaking; Fine Arts; Photography; Visual Arts; Multimedia; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses Not specified

Relevant Job Experience Essential A minimum of three years of experience in video production within UN or a non-profit organization. Previous experience collecting video assets from developing countries or otherwise challenging settings, including emergency settings. Expertise in all areas of video production. Deep knowledge of filming and editing, as well as detailed experience utilizing both in the creation of video products. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Proven project management experience. Excellent computer skills, including film editing software (Adobe Premiere Pro preferred). Excellent command of English (written/oral/comprehension).

Desirable Proficiency in other UN languages. Exposure to UNHCR-specific learning/training activities. Experience managing staff video editors, external consultants and contractors.

For a full job description and to apply, interested candidates are requested to visit the UNHCR career page at – click on the Vacancies tab and enter job ID 37409.

The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Please note that the closing date for positions advertised in the Addendum 2 to March 2022 Compendium is Tuesday 14 June 2022 (midnight Geneva time).


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